Opportunity at
ServiceNowAdvisory Solution Consultant - Presales
ServiceNow is seeking an Advisory Solution Consultant - Presales to join its team in Mumbai. In this role, you will act as a technical expert within…
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About This Role
ServiceNow is seeking an Advisory Solution Consultant - Presales to join its team in Mumbai. In this role, you will act as a technical expert within the Partner Technical Acceleration Group, driving revenue and supporting solution sales across employee experience, customer workflow, and ITX solution areas through the partner ecosystem. You will collaborate with top-tier system integrators, consulting firms, and internal sales, product management, and executive teams. The position involves…
Job Description
ServiceNow is seeking an Advisory Solution Consultant - Presales to join its team in Mumbai. In this role, you will act as a technical expert within the Partner Technical Acceleration Group, driving revenue and supporting solution sales across employee experience, customer workflow, and ITX solution areas through the partner ecosystem. You will collaborate with top-tier system integrators, consulting firms, and internal sales, product management, and executive teams.
The position involves leading discovery workshops, conducting product demonstrations jointly with partner teams, addressing technical inquiries, and enabling partner solution consultants and architects through training, labs, and certification support. Additionally, you will participate in executive briefings, trade shows, user groups, and marketing events, while offering thought leadership focused on AI transformation. This role suits professionals with extensive presales and enterprise cloud experience who excel in collaborative, matrixed environments.
Responsibilities
- Partner with leading system integrators to build and position transformation solutions powered by ServiceNow
- Act as a technical and domain expert to support product sales alongside partner pre-sales and delivery teams
- Lead discovery sessions to understand customer pain points and execute joint product demonstrations
- Address technical and feature inquiries from clients, channel partners, and colleagues
- Upskill partner architects and consultants via technical training, hands-on labs, and certification support
- Gather and relay product enhancement feedback to product management
- Share best practices and reusable assets with other solution consultants and partner technical teams
- Keep up-to-date on market differentiation and competitive analysis
- Support marketing events, executive briefings, conferences, trade shows, and user groups
- Advise partner account teams on deal registration, solution scoping, and co-sell strategies
- Contribute thought leadership through white papers, workshops, technology days, and industry forums
- Participate in executive business reviews and briefings with enterprise clients and leadership
Requirements
- 7+ years of sales engineering or presales solution consulting experience
- Proficiency with the ServiceNow platform or technical expertise in enterprise cloud software solutions for CRM or Global Business Services
- Experience working with business process outsourcers, consulting firms, or system integrators
- Solid grasp of multi-tenancy and automation architectural principles for cloud-based platforms
- Demonstrated experience leveraging or analyzing AI integration into work processes, problem-solving, or decision-making
- Territory management capabilities, including pipeline development and joint execution with sales and partner counterparts
- Willingness to travel up to 40%, encompassing international travel primarily within India
Qualifications
- Bachelor's degree or higher in Engineering, IT, Business, or a related field
- Background in a channels role training or enabling partner technical teams on delivery and product positioning
- Strong grasp of transformation drivers across the ServiceNow product suite including CRM, IT, and Security
- Current ServiceNow certification such as Certified System Administrator or Certified Implementation Specialist
- Experience leading presales efforts targeting prospects in India
- Familiarity with advanced analytics and AI technologies
- ServiceNow platform development experience
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is this job located?
This position is located in Mumbai.
What is the employment type?
The posting specifies full-time employment.
How much travel is required for this role?
The role requires a willingness to travel up to 40%, which includes international travel primarily within India.
What is the salary for this position?
The salary is not stated in the job posting.
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