Opportunity at
XenditAccount Manager
Xendit operates as a financial technology platform that provides businesses with a single infrastructure layer for payment acceptance, payouts, treasury, and financial services. The company currently…
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About This Role
Xendit operates as a financial technology platform that provides businesses with a single infrastructure layer for payment acceptance, payouts, treasury, and financial services. The company currently seeks a commercial Account Manager to manage and expand a portfolio of high-potential clients across Greater China and Southeast Asia. This role suits a strategic, data-driven professional who can act as a growth architect for emerging e-commerce brands and local technology companies, rather than…
Job Description
Xendit operates as a financial technology platform that provides businesses with a single infrastructure layer for payment acceptance, payouts, treasury, and financial services. The company currently seeks a commercial Account Manager to manage and expand a portfolio of high-potential clients across Greater China and Southeast Asia. This role suits a strategic, data-driven professional who can act as a growth architect for emerging e-commerce brands and local technology companies, rather than handling routine client check-ins.
The successful candidate will take full ownership of the portfolio profit and loss, driving revenue through cross-selling and upselling services such as foreign exchange, pay-ins, and payouts. Responsibilities include building multi-stakeholder relationships at the executive level, conducting Quarterly Business Reviews, and collaborating internally with engineering, product, compliance, and legal teams to shape regional strategy. Candidates must possess a deep understanding of the Malaysian and Thai markets, regional payment landscapes, and cross-border payment flows.
This is a full-time, on-site role that requires professional proficiency in both English and Chinese. Individuals who thrive in zero-to-one environments, demonstrate founder-like mentalities, and excel at navigating complex procurement processes will find alignment with the company culture.
Responsibilities
- Manage the full profit and loss for an assigned portfolio of accounts to drive revenue and transaction volume growth
- Develop and execute comprehensive 12 to 18 month account plans with strategies for growth and churn risk management
- Exceed revenue targets while maintaining an accurate pipeline within Salesforce
- Establish and nurture C-level relationships across client organizations to align business objectives with Xendit capabilities
- Lead Quarterly Business Reviews and executive business reviews with data-driven insights demonstrating return on investment
- Partner with internal product, marketing, engineering, compliance, and legal teams to influence product roadmaps
- Collaborate with Account Executive and Customer Success teams to scope new opportunities and bridge commercial terms with technical feasibility
- Monitor regulatory shifts and payment trends across Southeast Asia and Greater China
Requirements
- Minimum of 3 years of strategic sales or B2B account management experience within fintech, payments, or financial services
- Demonstrated ability to consistently grow revenue within managed accounts
- Familiarity with the Thai or Malaysian market along with the broader regional landscape
- Professional proficiency in both English and Chinese
- Ability to work on-site
Qualifications
- Prior experience managing global accounts
Core Skills
Benefits
- Opportunity to own a significant book of business impacting regional growth
- Access to licensed infrastructure including acquiring, remittance, banking, VASP, and lending licenses
- Exposure to global leadership through high-visibility projects and career advancement opportunities
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the employment type for this role?
This position is full-time.
Is this role remote or on-site?
The posting specifies that the role is on-site.
What language skills are required?
Candidates must have professional proficiency in both English and Chinese.
What level of experience is required?
Applicants need a minimum of 3 years of B2B account management or strategic sales experience in payments, financial services, or fintech.
What salary and benefits are offered?
The posting does not specify salary details, but mentions benefits such as working with licensed infrastructure and opportunities for career growth.
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