Opportunity at
SwiggyAccount Manager
Swiggy is currently seeking an Account Manager to work on-site in Bengaluru. This full-time position focuses on expanding the Dine-out business segment by managing relationships with…
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About This Role
Swiggy is currently seeking an Account Manager to work on-site in Bengaluru. This full-time position focuses on expanding the Dine-out business segment by managing relationships with a portfolio of 70 to 80 partner accounts in a designated territory. The person in this role will work to generate between 80 and 90 lacs in monthly Gross Merchandise Value, with exact targets and partner counts varying depending on specific geographic assignments and…
Job Description
Swiggy is currently seeking an Account Manager to work on-site in Bengaluru. This full-time position focuses on expanding the Dine-out business segment by managing relationships with a portfolio of 70 to 80 partner accounts in a designated territory. The person in this role will work to generate between 80 and 90 lacs in monthly Gross Merchandise Value, with exact targets and partner counts varying depending on specific geographic assignments and market tiers. The ideal candidate will possess a background in field sales and e-commerce, along with strong analytical capabilities and familiarity with digital marketing channels. Key duties involve onboarding new restaurant partners, organizing regular check-ins to maintain accurate Restaurant Display Page content, delivering persuasive presentations regarding promotional plans, and aligning marketing operations for upcoming events. Additionally, the professional will interpret dashboard data to explain metrics and conversion funnels, resolve transaction or payout disputes, monitor competitor activity, and collaborate with internal finance, sales operations, and partner support departments.
Responsibilities
- Onboard new partner accounts by explaining setup requirements and coordinating with internal teams
- Conduct periodic meetings with existing partners to verify high image coverage and accurate Restaurant Display Page content
- Deliver presentations on Dine Out promotions to encourage consistent partner investment and month-on-month growth
- Execute marketing and offer alignments to ensure timely event go-lives
- Resolve diner payout denials and facilitate smooth transactions for customers and partners
- Develop individual account growth plans and collect insights on competitor actions
- Filter restaurant dashboard data and communicate key performance metrics to partners
- Monitor competitor investments at the point of sale and through industry conversations to maintain competitive partner discount, commission, and ad spending
- Collaborate with partner support, sales operations, and finance teams regarding reconciliation, GST queries, and page updates
Requirements
- 1.5 to 3 years of field sales experience
- Fluency in the local language and working knowledge of English
- Experience with e-commerce activities and online marketing channels
- Proficiency in Microsoft Excel and data analysis
- Flexibility to accommodate restaurant operating hours outside of standard 9-to-5 schedules
Qualifications
- Bachelor's degree
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the location and work arrangement for this role?
The role is located in Bengaluru and is performed on-site.
What is the employment type?
This is a full-time position.
What experience is required for the Account Manager position?
Candidates must have a graduation degree along with 1.5 to 3 years of field sales experience.
What is the salary for this position?
The job posting does not specify the salary.
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