Opportunity at
SwiggyStrategic Account Manager
Swiggy is seeking a Strategic Account Manager to oversee major regional and national restaurant chains encompassing twenty or more locations across multiple cities. This on-site position…
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About This Role
Swiggy is seeking a Strategic Account Manager to oversee major regional and national restaurant chains encompassing twenty or more locations across multiple cities. This on-site position focuses on managing enterprise-level accounts that serve as significant revenue centers. The professional in this role will act as a trusted advisor to founders, regional vice presidents, and franchisors, driving long-term partnerships and executive alignment. Key duties involve collaborating with internal finance, operations, and…
Job Description
Swiggy is seeking a Strategic Account Manager to oversee major regional and national restaurant chains encompassing twenty or more locations across multiple cities. This on-site position focuses on managing enterprise-level accounts that serve as significant revenue centers. The professional in this role will act as a trusted advisor to founders, regional vice presidents, and franchisors, driving long-term partnerships and executive alignment. Key duties involve collaborating with internal finance, operations, and central departments to deliver customized solutions and special programs while formulating half-yearly and annual growth roadmaps. The ideal candidate will handle complex contract negotiations, conduct quarterly business reviews for executive boards, and monitor accounts closely to prevent churn. Additional responsibilities include targeting new restaurant groups entering the market, building predictive health models, forecasting quarterly revenue, and traveling to regional hubs or partner locations one to two times each quarter.
Responsibilities
- Manage twenty to thirty multi-city restaurant chains consisting of twenty or more outlets each
- Partner with executives including franchisors, founders, and regional vice presidents to shape their Swiggy strategy
- Collaborate with internal central, operations, and finance teams to execute custom solutions and special programs
- Create six to twelve month growth plans that target expansion across various cuisines, locations, and formats
- Negotiate high-value agreements, custom pricing structures, and value-added services with high autonomy
- Deliver quarterly business reviews supported by data insights and strategic vision to leadership boards
- Track account performance metrics continuously to identify warning signs of churn and execute retention measures
- Target emerging restaurant groups and formats through high-touch outreach campaigns
- Construct predictive models for account health, revenue forecasting, and pitch return on investment calculators
- Travel to regional hubs and partner sites one to twice per quarter and speak at industry conferences
- Conduct thirty to forty in-person meetings with restaurant partners every month
Requirements
- Possess at least four years of professional background in enterprise account management, business development, or strategic sales within fast-growing technology companies
- Demonstrate a documented history of closing deals, expanding accounts, and navigating multi-stakeholder relationships
- Exhibit high-level presentation capabilities to deliver business reports, proposals, and roadmaps with confidence
- Apply advanced analytical skills to interpret complex data, isolate performance gaps, and build independent business cases
Qualifications
- Hold an MBA or a PGDM degree
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the employment type for the Strategic Account Manager role?
The posting specifies that this is a full-time position.
Is this position remote or on-site?
The job posting explicitly states that the role is on-site.
What level of experience is required for this role?
Candidates must have four or more years of experience in strategic sales, business development, or enterprise account management at high-growth technology companies.
Does the posting specify the salary for this job?
No, the salary is not stated in the job posting.
Sample Interview Questions
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