Hybrid opportunity at
CareemAccount Manager I - Jordan
Careem is expanding its digital platform across the Middle East, offering services ranging from transportation to food and grocery ordering. The company operates in multiple cities…
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About This Role
Careem is expanding its digital platform across the Middle East, offering services ranging from transportation to food and grocery ordering. The company operates in multiple cities across ten countries and is currently focusing on integrating artificial intelligence into its operations. Careem is seeking an Account Manager to join the Food team located in Jordan. The Account Manager will serve as the primary contact for restaurant partners, focusing on relationship management,…
Job Description
Careem is expanding its digital platform across the Middle East, offering services ranging from transportation to food and grocery ordering. The company operates in multiple cities across ten countries and is currently focusing on integrating artificial intelligence into its operations. Careem is seeking an Account Manager to join the Food team located in Jordan.
The Account Manager will serve as the primary contact for restaurant partners, focusing on relationship management, partner success, and performance optimization. This hybrid role suits professionals with a background in account management or business development who can drive revenue growth, manage marketing campaigns, and improve operational metrics.
Responsibilities
- Serve as the main point of contact for restaurant partners to handle daily operational needs and merchant inquiries
- Drive revenue and order volume increases for both food delivery and Dine Out segments
- Negotiate and oversee marketing campaigns, promotional funding, and ad revenue through banner placements and Cost-Per-Click initiatives
- Track and enhance key operational indicators such as cancellation rates, outlet availability, item stock compliance, and Wait Time Ratio
- Refine merchant store pages by updating pricing, images, descriptions, and layouts to improve conversion rates
- Partner with finance, sales, marketing, and operations groups to implement joint growth strategies
Requirements
- Accumulate two to four years of prior work history in partner success, account management, business development, or related functions
- Demonstrate a background in managing external stakeholders and guiding decision-making processes
- Apply strong analytical abilities alongside proficiency in Google Sheets or Excel
- Utilize communication, interpersonal, and negotiation capabilities
- Maintain a proactive mindset oriented toward problem-solving and ongoing optimization
Qualifications
- Hold a Bachelor's degree in Economics, Business, or a related discipline
- Gain prior background working within technology, e-commerce, or food and beverage industries
Core Skills
Benefits
- Work four days in the office and one day from home weekly
- Work remotely from any global location for up to thirty days annually
- Receive unlimited vacation days per year
- Obtain access to healthcare coverage
- Utilize fitness reimbursements for training classes, health clubs, and gym memberships
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the remote work policy for this role?
This role is hybrid, requiring four days working in the office and one day working from home per week. Additionally, employees can work remotely from anywhere in the world for up to 30 days per year.
What experience is required to apply?
Candidates need two to four years of experience in account management, business development, partner success, or similar functions, ideally within the F&B, tech, or e-commerce sectors.
What educational background is needed?
Applicants must hold a Bachelor's degree in Business, Economics, or a related field.
What benefits are provided with this position?
Benefits include healthcare coverage, fitness reimbursements for gym and health activities, unlimited vacation days per year, and the option to work internationally for 30 days annually.
Sample Interview Questions
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