Opportunity at
SwiggyAccount Manager
This full-time, on-site account management post at Swiggy covers Dine Out partner accounts in an assigned territory. The posting does not name a city; the territory…
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About This Role
This full-time, on-site account management post at Swiggy covers Dine Out partner accounts in an assigned territory. The posting does not name a city; the territory is set by India 1 and India 2 market allocation and the geographies handed to the role. The account manager signs up restaurant partners, keeps their display pages and photos current, and pitches Dine Out schemes and promotions to encourage steady monthly growth. Other…
Job Description
This full-time, on-site account management post at Swiggy covers Dine Out partner accounts in an assigned territory. The posting does not name a city; the territory is set by India 1 and India 2 market allocation and the geographies handed to the role.
The account manager signs up restaurant partners, keeps their display pages and photos current, and pitches Dine Out schemes and promotions to encourage steady monthly growth. Other tasks include coordinating launches of offers and activities, handling payout complaints, building a growth plan for each account, and monitoring rivals by observing outlets, talking with partners, rival sales teams and delivery staff. The role also means explaining dashboard figures to partners and making sure their discounts, commissions and ad spend are at least level with competitors.
The account manager works with partner support, sales operations and finance on discount changes, festival figures and payout reconciliation. The goal is 70 to 80 partner accounts and 80 to 90 lakh of gross merchandise value a month. Candidates should be graduates with one and a half to three years of field sales, sound spreadsheet skills, and a flexible, inventive approach to restaurant timetables.
Responsibilities
- Enlist restaurant partners and keep their display pages and images accurate
- Present Dine Out schemes and promotions that support month-on-month growth
- Coordinate launches of offers and marketing activity
- Settle payout complaints and keep transactions moving
- Prepare growth plans and track rivals for every account
- Explain dashboard figures to partners and suggest next steps
- Liaise with partner support, sales operations and finance
Requirements
- Graduate with 1.5 to 3 years of field sales experience
- Conversational in the local language and workable English
- Practical grasp of e-commerce and online marketing channels
- Solid spreadsheet skills and an analytical outlook
- Willingness to adapt to restaurant owners' schedules
Qualifications
- Understanding of ads revenue per order, commission per order and average order value
- Familiarity with dashboard tools such as CMS, Power BI, Compass and Salesmate
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is this job based?
The posting does not specify a city, and it is listed as an on-site role.
Is this a full-time position?
Yes, the posting lists it as full-time.
What experience is required?
The posting asks for graduates with 1.5 to 3 years of field sales experience.
Is salary mentioned?
The posting does not specify a salary.
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