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DeliverooAccount Manager - Retail
Deliveroo operates as part of DoorDash, connecting consumers with grocery, restaurant, and retail partners in dynamic markets such as the UAE. The company is hiring an…
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About This Role
Deliveroo operates as part of DoorDash, connecting consumers with grocery, restaurant, and retail partners in dynamic markets such as the UAE. The company is hiring an Account Manager for its New Verticals team in Dubai to oversee retail partnerships covering categories such as electronics, gifts, beauty, stationery, and pet accessories under the Deliveroo Shopping proposition. This full-time, on-site role involves acting as the primary point of contact for key national…
Job Description
Deliveroo operates as part of DoorDash, connecting consumers with grocery, restaurant, and retail partners in dynamic markets such as the UAE. The company is hiring an Account Manager for its New Verticals team in Dubai to oversee retail partnerships covering categories such as electronics, gifts, beauty, stationery, and pet accessories under the Deliveroo Shopping proposition.
This full-time, on-site role involves acting as the primary point of contact for key national and small-to-medium business retail and non-food accounts. The professional in this position will handle onboarding, operational alignment, and relationship management to expand merchant performance on the platform.
The role suits a commercial professional with retail or pharmacy industry expertise who enjoys data-driven problem solving, promotional planning, and cross-functional collaboration. Team members work alongside legal, compliance, operations, and marketing departments to support site roll-outs and optimize customer value propositions including pricing, selection, and service levels.
Responsibilities
- Manage relationships with key National and SMB Retail and non-food partners across multiple categories
- Drive partner performance and business growth through proactive reporting, reviews, and identification of expansion opportunities
- Coordinate marketing and promotional schedules for retail partners scaling on the platform
- Collaborate with internal departments including legal, compliance, and operations to maintain best practices and resolve issues
- Execute site roll-outs and map coverage gaps for partner expansion
- Represent Deliveroo across partner organizations and ensure internal support alignment
Requirements
- 3 to 4 years of professional background in commercial, business development, new business, or account management roles
- Previous work experience within the retail or pharmacy industry
- Demonstrated negotiation capabilities to create mutual value for both the platform and merchants
- Ability to analyze performance data to deliver actionable recommendations for retail partners
- Willingness to trial new ideas and business strategies rapidly
Qualifications
- Prior work history within a dynamic and fast-growing corporate environment
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the location and work model for this job?
This position is located in Dubai and is structured as an on-site role.
What is the employment type?
The posting specifies that this is a full-time position.
What experience is required for this role?
Candidates must have three to four years of experience in account management, business development, or commercial roles, including specific experience in the retail or pharmacy industry.
What salary and benefits are offered?
The job posting does not specify the salary or employee benefits.
Sample Interview Questions
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