Opportunity at
DialpadAgentic Transformation Advisor
Dialpad is seeking an Agentic Transformation Advisor to lead strategy and execution for the adoption of its customer experience AI products among new and recent clients.…
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About This Role
Dialpad is seeking an Agentic Transformation Advisor to lead strategy and execution for the adoption of its customer experience AI products among new and recent clients. Dialpad provides a real-time AI platform for voice and digital interactions designed to resolve customer issues, advance transactions, and automate routine tasks with shared context between human and AI agents. Recognized investors and prominent global brands back the organization. In this role, you will…
Job Description
Dialpad is seeking an Agentic Transformation Advisor to lead strategy and execution for the adoption of its customer experience AI products among new and recent clients. Dialpad provides a real-time AI platform for voice and digital interactions designed to resolve customer issues, advance transactions, and automate routine tasks with shared context between human and AI agents. Recognized investors and prominent global brands back the organization.
In this role, you will operate as a specialist overlay supporting frontline account teams. Your focus will center on identifying, qualifying, pitching, and closing agentic product deals while serving as a subject matter expert connecting product capabilities to client goals. Additionally, you will coach sales professionals, share feedback with internal product and engineering stakeholders, analyze performance metrics, and contribute to go-to-market improvements.
Ideal candidates thrive in fast-paced settings characterized by continuous iteration and improvement. The position suits professionals possessing a strong background in quota-carrying sales of AI customer experience solutions, paired with advanced skills in discovery, storytelling, and objection handling. Dialpad values curiosity, optimism, persistence, empathy, and a resourceful, proactive approach to solving problems and driving revenue growth.
Responsibilities
- Manage the specialist overlay motion for agentic product offerings across new business and recent client deals
- Collaborate with frontline Account Executives to qualify leads, build deal strategies, and guide transactions through to closure
- Conduct strategic client discussions that align product value with customer pain points and business objectives
- Deliver tailored pitches, product narratives, and objection-handling strategies
- Coach sales teams on positioning, best practices, and opportunity tactics to raise win rates
- Spot whitespace opportunities and handle inbound interest to expand the pipeline
- Report on pipeline health, revenue attainment, wins, losses, and trends
- Channel field insights into actionable feedback for Sales, Product Marketing, Product, and Engineering groups
- Analyze metrics related to pipeline, adoption, and performance to surface risks and growth areas
- Propose operational enhancements to boost revenue performance and go-to-market execution
Requirements
- Demonstrated success in a quota-carrying sales role selling customer experience AI solutions
- Proficiency in discovery, storytelling, objection handling, and closing deals
- Experience partnering cross-functionally across sales, product, marketing, and engineering stakeholders
- Strong business judgment and analytical capabilities to translate data into recommendations
- Exceptional verbal and written communication skills to simplify complex concepts
Core Skills
Benefits
- Competitive salary
- Comprehensive benefits and perks
- Opportunities for professional growth and training programs
- Access to cutting-edge AI tools
- Inclusively designed office environment focused on collaboration
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the employment type for the Agentic Transformation Advisor?
The posting specifies that the role is full-time.
What is the remote work policy for this position?
The role is on-site within an inclusive office environment designed for collaboration and connection.
What is the salary range for this job?
The job posting does not specify a salary.
What are the core behavioral traits Dialpad looks for?
Dialpad seeks individuals who are scrappy, curious, optimistic, persistent, and empathetic.
Sample Interview Questions
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