Opportunity at
GrabAssistant Manager, Key Accounts Management
Grab is seeking an Assistant Manager for Key Accounts Management to oversee partnerships with GrabMall merchants and drive quick commerce initiatives. This position involves building business…
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About This Role
Grab is seeking an Assistant Manager for Key Accounts Management to oversee partnerships with GrabMall merchants and drive quick commerce initiatives. This position involves building business relationships, executing growth strategies, and monitoring performance metrics to expand market share. The ideal professional brings relevant e-commerce or digital sales background, strong negotiation skills, and a strategic mindset to optimize merchant assortment, pricing, and promotional campaigns.
Job Description
Grab is seeking an Assistant Manager for Key Accounts Management to oversee partnerships with GrabMall merchants and drive quick commerce initiatives. This position involves building business relationships, executing growth strategies, and monitoring performance metrics to expand market share. The ideal professional brings relevant e-commerce or digital sales background, strong negotiation skills, and a strategic mindset to optimize merchant assortment, pricing, and promotional campaigns.
Responsibilities
- Build and manage strong business relationships with accounts through regular engagements with relevant stakeholders
- Develop and execute account growth strategies to increase performance and market share within assigned key accounts
- Monitor account performance against KPIs and prepare regular reports and insights for management review
- Prepare and lead business reviews and business plans with accounts while analyzing performance metrics and identifying growth opportunities
- Sell company products, services, and value propositions effectively, handling tasks from commercial negotiations to brand onboarding
- Collaborate closely with cross-functional teams to deliver end-to-end merchant service delivery and respond to market trends
- Resolve merchant issues and serve as a liaison between customers and internal teams
- Optimize assortment, pricing, and promotional campaigns to help brands succeed and fill strategic category gaps
- Analyze market dynamics, the competitive landscape, and customer needs to inform account planning and retail category direction
Requirements
- Hold a Bachelor Degree in any field
- Possess at least 3 years of sales, category, and account management experience within the e-commerce platform, FMCG digital sales, or digital enabler industry
- Demonstrate a strategic mindset capable of understanding broader category and marketplace dynamics
- Exhibit strong interpersonal, communication, and negotiation skills
- Display strong organizational, analytical, and critical thinking capabilities
- Demonstrate the ability to collaborate effectively within a multifunctional environment
Core Skills
Benefits
- Term Life Insurance and comprehensive Medical Insurance
- GrabFlex customizable benefits package
- Parental and Birthday leave
- Love-all-Serve-all (LASA) volunteering leave
- Confidential Grabber Assistance Programme
- FlexWork arrangements providing differentiated hours
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the employment type for this role?
The job posting does not specify the employment type.
Is this position remote?
The source posting states that this role is on-site.
What experience is required to apply?
Candidates must have at least 3 years of sales, category, and account management experience in the e-commerce platform, FMCG digital sales, or digital enabler industry, along with a Bachelor Degree.
What is the salary for this position?
The salary is not stated in the job posting.
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