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20four7VAB-CPT-11601 Bilingual Student Operations & Administrative Virtual Assistant
20four7VA is looking for offshore independent contractors to deliver remote services to global clients, connecting qualified professionals with businesses in need of operational assistance. A fully…
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About This Role
20four7VA is looking for offshore independent contractors to deliver remote services to global clients, connecting qualified professionals with businesses in need of operational assistance. A fully remote education company specializing in live SAT preparation is seeking a Bilingual Student Operations and Administrative Virtual Assistant to help manage recurring administrative, customer service, and student operation needs. This role is split between approximately 60 percent backend administrative duties and 40 percent student-facing…
Job Description
20four7VA is looking for offshore independent contractors to deliver remote services to global clients, connecting qualified professionals with businesses in need of operational assistance. A fully remote education company specializing in live SAT preparation is seeking a Bilingual Student Operations and Administrative Virtual Assistant to help manage recurring administrative, customer service, and student operation needs.
This role is split between approximately 60 percent backend administrative duties and 40 percent student-facing support. The position involves reviewing student diagnostics, tracking progress, managing homework lists, supporting student onboarding, proctoring mock exams, grading practice assessments, monitoring student chats, and resolving or escalating inquiries. The education company provides comprehensive training on its internal systems, diagnostic processes, communication standards, and student workflows, meaning prior test-prep background is not needed.
The contracted schedule requires working 30 to 40 hours per week, with mandatory availability on Sundays, Wednesdays, and Fridays, alongside two additional flexible shifts. Daily working hours typically run from 9:00 AM to 5:00 PM Eastern Time. This position operates under an independent contractor agreement rather than an employment relationship, offering weekly payments and free training.
Responsibilities
- Examine student diagnostics and pre-class work to identify missing data or follow-up needs
- Generate, verify, and distribute personalized homework lists based on student progress and schedules
- Monitor student advancement and maintain precise records in gradebooks, homework logs, and Google Classroom
- Reach out to students regarding missing assignments, upcoming deadlines, and course expectations
- Facilitate student onboarding by organizing data and preparing course materials
- Execute pre-course checks, release class materials, and organize operational documents
- Proctor mock exams, review student submissions, and grade practice tests using company guidelines
- Manage student chat channels during assigned shifts and respond to routine questions using templates
- Troubleshoot standard student problems and escalate complex issues to appropriate team members
- Attend team meetings, training programs, and process-improvement activities
Requirements
- Previous administrative, back-office, executive assistant, or business-support experience
- Fluent written and spoken English and Spanish
- Strong written communication abilities
- Data-entry, recordkeeping, and document-management experience
- Proficiency in Google Workspace including Google Sheets, Docs, Gmail, Drive, and Google Classroom
- Ability to review details carefully and follow precise instructions
- Reliable computer and internet access suitable for multiple online platforms
- Availability to work on Sundays, Wednesdays, and Fridays
Qualifications
- Customer-service experience
- Experience supporting students, education, tutoring, or training environments
Core Skills
Benefits
- Competitive rates
- Weekly payments
- Free training and upskilling
- Constant support and guidance
- Access to a supportive community
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, this role is fully remote and performed by offshore independent contractors delivering services to global clients.
What is the work schedule for this role?
Contractors work 30 to 40 hours per week, typically from 9:00 AM to 5:00 PM Eastern Time. Required working days include Sundays, Wednesdays, and Fridays, plus two flexible shifts.
Is prior test-prep experience required?
No, previous test-prep experience is not required because the company provides detailed training on its systems, diagnostic processes, and workflows.
What is the compensation and employment type?
This is an independent contractor opportunity governed by a Master Services Agreement and Statement of Work, not employment. The posting does not specify an exact salary amount, but offers competitive rates paid weekly.
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