Remote opportunity at
20four7VACPT-11644 Sleep Care Advisor (S0) Virtual Assistant
20four7VA is contracting offshore independent workers to support a prominent United States healthcare enterprise focused on home-based sleep apnea testing and treatment solutions. In this full-time…
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About This Role
20four7VA is contracting offshore independent workers to support a prominent United States healthcare enterprise focused on home-based sleep apnea testing and treatment solutions. In this full-time Sleep Care Advisor capacity, independent contractors will act as consultative guides for prospective patients who have submitted insurance information or finished online sleep assessments. The primary mission involves establishing rapport, explaining available testing pathways, addressing patient concerns, and motivating qualified individuals to purchase an…
Job Description
20four7VA is contracting offshore independent workers to support a prominent United States healthcare enterprise focused on home-based sleep apnea testing and treatment solutions. In this full-time Sleep Care Advisor capacity, independent contractors will act as consultative guides for prospective patients who have submitted insurance information or finished online sleep assessments. The primary mission involves establishing rapport, explaining available testing pathways, addressing patient concerns, and motivating qualified individuals to purchase an at-home sleep test or submit existing sleep study results for medical evaluation.
This engagement suits individuals skilled in consultative sales, patient engagement, and phone-based communication who enjoy achieving measurable conversion targets while delivering compassionate service. Contractors must navigate CRM platforms, maintain precise documentation, handle patient objections professionally, and escalate any clinical inquiries to authorized personnel. Service delivery operates across a 40-hour weekly schedule on a fixed U.S. Pacific time zone, with potential shifts spanning Monday through Sunday depending on operational needs.
Responsibilities
- Reach out to prospective patients via telephone, email, and SMS messages
- Establish trust and address routine patient concerns to help clear barriers preventing progression
- Guide qualified individuals through the purchase process for at-home sleep tests
- Assist previously diagnosed patients with submitting valid sleep-study documentation for medical review
- Escalate clinical, medical, or treatment-specific questions to designated authorized personnel
- Maintain accurate patient records, interaction logs, and follow-up schedules in CRM systems
- Monitor outreach activities, conversion outcomes, and progression metrics
Requirements
- One to two years of background in sales, appointment setting, customer engagement, customer success, or patient support
- Strong telephone communication capabilities with excellent spoken and written English proficiency
- Prior experience managing lead nurturing and follow-up workflows through a sales or service process
- Demonstrated proficiency working with CRM systems
- Strong organizational, documentation, and objection-handling abilities
- Availability to work 40 hours per week on a fixed U.S. Pacific schedule including potential weekend shifts
Qualifications
- Two or more years of experience in consultative sales, inside sales, or patient engagement
- Background in healthcare, medical administration, telehealth, or direct-to-consumer sectors
- Prior Salesforce experience
- Familiarity collaborating with remote teams
- Experience using AI-assisted productivity and customer engagement software
Core Skills
Benefits
- Competitive rates with weekly payment processing
- Free training and upskilling opportunities
- Constant support and guidance from a vibrant community
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
The posting specifies that this is a remote independent contractor engagement delivering services globally from offshore locations.
What is the employment type and weekly schedule?
This is a full-time independent contractor role requiring 40 hours per week. Candidates must be available for a fixed U.S. Pacific schedule operating across various days between Monday and Sunday.
What salary or compensation is offered?
The posting does not specify an exact salary amount, but notes that competitive rates are paid weekly.
Are candidates hired as company employees?
No, this is an independent contractor opportunity governed by a Master Services Agreement and a Statement of Work, rather than an employment offer.
Sample Interview Questions
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