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SEEKBusiness Analytics and Operations Manager
SEEK is recruiting a Business Analytics and Operations Manager to serve as the operating and analytics partner for the Philippines sales and customer success leaders. The…
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About This Role
SEEK is recruiting a Business Analytics and Operations Manager to serve as the operating and analytics partner for the Philippines sales and customer success leaders. The role is full-time and on-site, and the posting does not state a city. The manager turns data into choices and then into measurable outcomes, owning the performance view, the operating rhythm and the continuous improvement pipeline behind the country strategy. The manager shapes business…
Job Description
SEEK is recruiting a Business Analytics and Operations Manager to serve as the operating and analytics partner for the Philippines sales and customer success leaders. The role is full-time and on-site, and the posting does not state a city. The manager turns data into choices and then into measurable outcomes, owning the performance view, the operating rhythm and the continuous improvement pipeline behind the country strategy.
The manager shapes business priorities into plans that name who owns each step, the milestones, and how progress gets measured across Sales and Customer Success. The job includes making sure reports, dashboards and performance measures are accurate and consistent, and that leaders act on the same information. The manager also studies customer groups, churn risks, sales results and growth prospects, and checks whether initiatives produce real revenue and retention gains.
Productivity is a further part of the role. The manager defines workable norms for planning, forecasts, account expansion and hand-offs between teams, cuts unneeded steps and manual work, and drives process change and automation, with AI adopted responsibly. Results are judged by hours recovered, higher quality and improved customer outcomes.
The posting asks for seven to ten years in transformation, strategy, business operations, revenue operations or sales operations, plus commercial analytics. Equivalent depth and impact count for more than tenure. It expects a record of using data to shape revenue, retention or productivity, along with experience building performance measures and running a small group or coordinating people outside one's reporting line.
Responsibilities
- Turn business priorities into plans that name owners, targets and checkpoints across Sales and Customer Success
- Keep reports, dashboards and measures reliable and aligned, so the business runs on one version of the truth
- Put a steady review cadence in place so managers can respond fast to one agreed set of facts
- Study customer groups, churn risks, sales results and growth prospects
- Define workable norms for planning, forecasts, account expansion and hand-offs between teams
- Spot pointless steps, repeated effort and hand-keyed work, and clear them out
- Drive process change and automation, with AI adopted responsibly
- Guide and grow a group whose remit covers analytics, commercial ops, governance and process work
Requirements
- Seven to ten years in commercial analytics, transformation, strategy, business operations or revenue operations
- Proven use of data to shape revenue, retention, adoption, customer experience or productivity results
- Top-level skill in strategic partnering, presenting data as a story, sound commercial judgement and enabling users
- Practice creating performance metrics and recurring review cadences that steer decisions
- Record of driving efficiency work such as automation or new working methods that sped teams up
- Confidence working with senior stakeholders and creating alignment
- Experience running a small group, or coordinating work across people outside your reporting line
Qualifications
- Clear written, spoken and visual communication
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Which team does this role support?
The manager works as the operating and analytics partner for the Philippines sales and customer success leaders.
How much experience is required?
The posting asks for seven to ten years of background, while noting that equivalent depth and impact count for more than length of service.
Does the role include people management?
The role leads a team across several functions, and the posting also mentions coordinating work through people who do not report directly to the manager.
Sample Interview Questions
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