Opportunity at
MoniepointBusiness Relationship Manager (Ebonyi)
Moniepoint Inc. operates a financial platform across Africa serving millions of customers and businesses each month through banking, payment processing, credit, and management tools. As a…
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About This Role
Moniepoint Inc. operates a financial platform across Africa serving millions of customers and businesses each month through banking, payment processing, credit, and management tools. As a merchant acquirer in Nigeria, the organization processes billions in digital transactions annually. The Business Relationship Manager position in Ebonyi operates within the Commercial and Field Operations department and reports directly to the State Coordinator. This full-time, on-site field role focuses on driving regional business…
Job Description
Moniepoint Inc. operates a financial platform across Africa serving millions of customers and businesses each month through banking, payment processing, credit, and management tools. As a merchant acquirer in Nigeria, the organization processes billions in digital transactions annually.
The Business Relationship Manager position in Ebonyi operates within the Commercial and Field Operations department and reports directly to the State Coordinator. This full-time, on-site field role focuses on driving regional business expansion, managing customer accounts, and deploying point-of-sale terminals. Ideal candidates possess a background in field sales, payment services, or banking, and feel comfortable engaging directly with local merchant communities.
Selected professionals will handle the complete merchant acquisition lifecycle, from initial outreach and KYC documentation to ongoing account retention and relationship management. The position requires hitting monthly quotas related to merchant onboarding, loan disbursements, and terminal deployment while gathering local market insights.
Responsibilities
- Engage with local trade communities and conduct field visits to find and onboard new merchants
- Present Moniepoint product offerings to business owners based on their specific operational needs
- Meet or surpass monthly goals concerning active merchant acquisition, loan distribution, repayments, and terminal deployment
- Complete end-to-end merchant onboarding while managing KYC documentation according to standard operating procedures and regulations
- Develop and maintain professional relationships with merchants to sustain high transaction activity and retention
- Communicate pricing and agreement terms transparently within company guidelines
- Handle initial customer inquiries and escalate complex operational problems when necessary
- Collect local competitor data and market intelligence to share with field leadership
- Track sales pipelines and submit regular performance reports utilizing CRM platforms
Requirements
- Hold a Bachelor’s degree, Higher National Diploma, or Ordinary National Diploma from an accredited tertiary institution
- Bring two to four years of practical sales experience in fintech, banking, payment services, or commercial sectors
- Demonstrate a history of hitting or exceeding quotas in client acquisition, field sales, or merchant onboarding
- Possess familiarity with the regional financial services industry and local trading conditions
- Demonstrate strong verbal communication and client relationship capabilities
Qualifications
- Direct background working with payment acquiring, POS terminal rollout, or business loan offerings
- Familiarity using CRM applications for activity tracking, pipeline administration, and reporting
Core Skills
Benefits
- Competitive base salary supplemented by performance-based commissions
- Attractive salary package alongside pension and health insurance coverage
- Annual bonus eligibility
- Access to learning and development opportunities including training sessions and knowledge sharing
- Supportive work culture focused on mutual respect and team well-being
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the employment type and location setup for this role?
This is a full-time, field-based position located in Ebonyi, Nigeria, operating on-site.
What compensation is provided for the Business Relationship Manager?
Compensation includes a competitive base salary paired with performance-based commissions, health insurance, pension benefits, and an annual bonus.
What experience is required to apply?
Applicants must have two to four years of practical sales experience within banking, fintech, payment services, or fast-moving commercial environments, along with a relevant tertiary diploma or degree.
Who does this position report to?
The role reports directly to the State Coordinator within the Commercial and Field Operations department.
Sample Interview Questions
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