Opportunity at
MoniepointBusiness Relationship Manager (Edo)
Moniepoint Inc. is looking for a Business Relationship Manager to drive commercial expansion in Edo. Operating as part of the Commercial and Field Operations department and…
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About This Role
Moniepoint Inc. is looking for a Business Relationship Manager to drive commercial expansion in Edo. Operating as part of the Commercial and Field Operations department and reporting directly to the State Coordinator, this field-based role focuses on increasing the company's merchant footprint, fostering high-value customer connections, and supplying relevant financial tools to local enterprises. Moniepoint functions as an extensive financial platform in Africa, serving millions of individuals and businesses each…
Job Description
Moniepoint Inc. is looking for a Business Relationship Manager to drive commercial expansion in Edo. Operating as part of the Commercial and Field Operations department and reporting directly to the State Coordinator, this field-based role focuses on increasing the company's merchant footprint, fostering high-value customer connections, and supplying relevant financial tools to local enterprises. Moniepoint functions as an extensive financial platform in Africa, serving millions of individuals and businesses each month with digital payments, banking, credit, and management tools.
This position suits sales professionals who excel in field environments and have a strong grasp of regional trading dynamics. The selected candidate will handle the complete lifecycle of merchant acquisition, POS terminal deployment, and ongoing account retention. Daily tasks involve engaging directly with local trade communities, managing KYC documentation, meeting monthly performance targets, and maintaining accurate records using CRM tools.
The hiring process for this full-time position consists of an initial telephone screening with a recruiter, followed by interviews with both the hiring team and an executive team member. Moniepoint operates as an equal opportunity employer dedicated to maintaining an inclusive environment. Candidates will benefit from a culture that emphasizes employee well-being, collaborative learning, and professional development.
Responsibilities
- Identify, visit, and onboard new merchants through local outreach, referrals, and field engagement
- Educate business owners regarding product offerings that align with their operational objectives
- Meet or surpass monthly goals for active merchant sign-ups, terminal deployments, and loan activities
- Manage end-to-end onboarding while ensuring adherence to KYC requirements and operational guidelines
- Cultivate long-term client relationships to maintain high transaction volume and account retention
- Conduct pricing and agreement discussions transparently according to company policies
- Act as the primary contact for client inquiries, handling or escalating operational issues
- Collect local market intelligence and competitor insights to share with field leadership
- Keep pipeline records updated and submit performance reports utilizing CRM applications
Requirements
- Hold a Bachelor's degree, Higher National Diploma, or Ordinary National Diploma from a recognized tertiary institution
- Possess 2 to 4 years of practical sales experience in fintech, banking, payment services, or commercial sectors
- Demonstrate a proven ability to meet or exceed targets in field sales or client acquisition
- Display a deep understanding of regional trading dynamics and the local financial services industry
- Demonstrate strong customer relationship and communication capabilities
Qualifications
- Demonstrate practical experience with POS terminal deployment, payment acquiring, or business loan products
- Show proficiency in CRM software for activity tracking and pipeline management
Core Skills
Benefits
- Competitive base salary supplemented by performance-based commission
- Attractive salary package including pension and health insurance
- Annual bonus eligibility
- Access to a learning and development environment featuring training and knowledge sharing
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the location and remote work policy for this position?
The role is field-based in Nigeria, specifically designated for Edo, operating on a full-time, on-site basis.
What experience is required to apply?
Candidates must have 2 to 4 years of hands-on sales experience, ideally within fintech, banking, payment services, or commercial environments, along with a tertiary education qualification such as a Bachelor's degree, HND, or OND.
What compensation and benefits are offered?
The position provides a competitive base salary with performance-based commission, pension, health insurance, an annual bonus, and additional benefits.
What does the hiring process involve?
The recruitment process includes an initial phone call with a recruiter, an interview with the hiring team, and a final interview with an executive team member.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.