Opportunity at
MoniepointBusiness Relationship Manager (Kaduna)
Moniepoint Inc. is a financial platform operating in Africa that provides banking, payments, credit, cross-border, and business management services to millions of individuals and businesses each…
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About This Role
Moniepoint Inc. is a financial platform operating in Africa that provides banking, payments, credit, cross-border, and business management services to millions of individuals and businesses each month. As a major merchant acquirer in Nigeria, the organization handles a significant volume of digital payments and point-of-sale transactions annually. The company is currently hiring a Business Relationship Manager based in Kaduna to expand its merchant network and manage client accounts. In this…
Job Description
Moniepoint Inc. is a financial platform operating in Africa that provides banking, payments, credit, cross-border, and business management services to millions of individuals and businesses each month. As a major merchant acquirer in Nigeria, the organization handles a significant volume of digital payments and point-of-sale transactions annually. The company is currently hiring a Business Relationship Manager based in Kaduna to expand its merchant network and manage client accounts.
In this field-based role, the selected candidate will drive commercial growth by engaging local business owners, introducing tailored financial products, and handling the complete merchant acquisition lifecycle. Responsibilities include deploying payment terminals, ensuring compliance with KYC standards, supporting loan disbursements, and maintaining long-term customer satisfaction.
This opportunity is well-suited for professionals with a background in field sales, banking, or payment services who possess strong local market knowledge and relationship-building abilities. Candidates must be comfortable operating in the field, maintaining structured pipeline records using CRM tools, and meeting regular monthly performance targets.
Responsibilities
- Identify and onboard new merchants through field visits, local community outreach, and referrals
- Educate business owners on financial solutions that align with their operational needs
- Meet or exceed monthly performance targets for merchant acquisition, terminal deployment, and loan transactions
- Manage end-to-end onboarding while ensuring accurate KYC documentation and adherence to operating procedures
- Nurture relationships with merchants to drive transaction volume, account activity, and retention
- Discuss pricing and terms transparently within company guidelines
- Act as the primary contact for customer inquiries and resolve or escalate operational issues
- Collect local market data and competitor insights to share with field leadership
- Maintain pipeline records and submit performance reports using CRM software
Requirements
- Possess a Bachelor's degree, Higher National Diploma, or Ordinary National Diploma from a recognized institution
- Bring 2 to 4 years of practical sales experience in banking, fintech, payment services, or commercial sectors
- Demonstrate a history of meeting or exceeding targets in field sales or client acquisition
- Understand the regional financial services landscape and local trading dynamics
- Display strong communication and customer relationship capabilities
Qualifications
- Experience with POS terminal deployment, payment acquiring, or business loan products
- Familiarity with CRM software for activity reporting and pipeline management
Core Skills
Benefits
- Competitive base salary
- Performance-based commission
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the employment type for this position?
This is a full-time position.
Is this role remote or on-site?
The role is field-based and on-site.
What salary and benefits are offered?
The posting specifies a competitive base salary paired with performance-based commission. No other specific benefits are detailed.
What education is required to apply?
Applicants must hold a Bachelor's degree, Higher National Diploma, or Ordinary National Diploma from a recognized tertiary institution.
Sample Interview Questions
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