Opportunity at
MoniepointBusiness Relationship Manager (Ondo)
Moniepoint seeks a Business Relationship Manager to join its Commercial & Field Operations department. In this full-time, on-site field role based in Ondo, the professional will…
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About This Role
Moniepoint seeks a Business Relationship Manager to join its Commercial & Field Operations department. In this full-time, on-site field role based in Ondo, the professional will report directly to the State Coordinator. Moniepoint operates as an all-in-one financial platform in Africa, serving millions of businesses and individuals with digital payments, banking, credit, and management tools, and processes billions in annual transaction value. This position suits a commercial professional focused on…
Job Description
Moniepoint seeks a Business Relationship Manager to join its Commercial & Field Operations department. In this full-time, on-site field role based in Ondo, the professional will report directly to the State Coordinator. Moniepoint operates as an all-in-one financial platform in Africa, serving millions of businesses and individuals with digital payments, banking, credit, and management tools, and processes billions in annual transaction value.
This position suits a commercial professional focused on field-based sales and merchant acquisition. The primary purpose of the role is to drive business expansion by growing the merchant footprint, fostering high-value customer connections, and presenting financial products suited to local enterprise requirements. The person in this position will handle the entire lifecycle of merchant acquisition, manage terminal distribution, and maintain account retention within the designated commercial territory.
The hiring process begins with an initial phone discussion with a recruiter. This is followed by a meeting with the hiring committee, and a final interview involving a member of the executive leadership team. Moniepoint maintains an equal opportunity policy that embraces workplace diversity.
Responsibilities
- Identify, visit, and onboard prospective merchants through field engagement, referrals, and local trade community outreach
- Educate business owners on company products and recommend solutions matching their goals
- Achieve and exceed monthly targets for active merchant onboarding, terminal deployment, loan disbursements, and repayments
- Manage end-to-end merchant onboarding with accurate KYC documentation and adherence to SOPs and regulations
- Build and nurture long-term relationships with merchants to encourage account activity and retention
- Conduct transparent discussions on pricing, terms, and agreements
- Serve as the primary point of contact for customer queries and resolve or escalate issues
Core Skills
Benefits
- Competitive base salary
- Performance-based commission
- Pension
- Health insurance
- Annual bonus
- Other benefits
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the employment type and remote status for this role?
This is a full-time, field-based, on-site position.
Who does this role report to?
The position reports directly to the State Coordinator.
What compensation is offered?
The posting lists a competitive base salary, performance-based commission, pension, health insurance, annual bonus, and other benefits.
What does the hiring process involve?
Candidates can expect a preliminary phone call with a recruiter, an interview with the hiring team, and an interview with an executive team member.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.