Opportunity at
SwiggyCity Supply Head
This is a full-time, on-site leadership role at Swiggy for a city head who oversees the city's business, supply and operations functions together. The posting describes…
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About This Role
This is a full-time, on-site leadership role at Swiggy for a city head who oversees the city's business, supply and operations functions together. The posting describes an ambitious city team delivering food delivery at a high standard, with the goal of sustainable growth and more market share in both mature and fast-growing markets. The role carries profit and loss responsibility for the city's revenue. It includes leading the sales team…
Job Description
This is a full-time, on-site leadership role at Swiggy for a city head who oversees the city's business, supply and operations functions together. The posting describes an ambitious city team delivering food delivery at a high standard, with the goal of sustainable growth and more market share in both mature and fast-growing markets.
The role carries profit and loss responsibility for the city's revenue. It includes leading the sales team to open new accounts, managing existing partner relationships and keeping a balanced partner portfolio, and setting out and delivering the city's account acquisition roadmap. The city head is also the public face of Swiggy within local partner communities.
Operations leadership is a major part of the job. The city head oversees customer experience from customer care through delivery executive safety and efficient use of resources, manages administration and performance reporting, and streamlines processes. Team leadership covers hiring and training, setting targets, designing incentive plans and planning careers, while influencing central stakeholders to clear project roadblocks.
The posting asks for relevant experience in sales, marketing or operations, a decision-maker who can plan regional sales and marketing and anticipate macro trends, and strong negotiation and communication skills. Fluency in English and Hindi or a local language is needed, along with Microsoft Office skills, especially Excel and PowerPoint, and high ethical standards.
Responsibilities
- Manage city revenue and the profit and loss account with a focus on sustainable growth
- Lead the sales team in opening new accounts and managing partner relationships
- Build and deliver the city's account acquisition roadmap
- Plan account initiatives, from fixing operational problems to activations
- Represent Swiggy with partners in the local community
- Lead the operations team on customer experience, delivery executive safety and resource use
- Run administration, operational performance reporting and process streamlining
- Recruit and train the team, assign targets, design incentives and plan careers
- Influence central stakeholders to move city projects forward and remove roadblocks
Requirements
- Leadership-minded professional who has worked in sales, marketing or operations
- Decision-making ability to build and carry out a regional sales and marketing plan
- Foresight about the macro factors that affect the business
- Strong negotiation and communication skills
- Fluency in English and Hindi or a local language
- Proficiency in Microsoft Office, especially Excel and PowerPoint
- High ethical standards
Qualifications
- Graduate or postgraduate degree from a premium institute
- Wide professional network across internal and external contacts
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is the job located?
The posting does not specify a city or location, but it describes the role as on site.
Is this a full-time role?
Yes, the posting lists it as full-time.
What language skills are needed?
The posting asks for fluency in English and Hindi or a local language.
Is a salary listed?
The posting does not specify a salary or pay range.
Sample Interview Questions
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