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SwiggyCluster Manager - Sales
This full-time, on-site sales leadership post for Swiggy covers onboarding and account oversight for a field crew. The cluster manager visits the biggest restaurant accounts on…
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About This Role
This full-time, on-site sales leadership post for Swiggy covers onboarding and account oversight for a field crew. The cluster manager visits the biggest restaurant accounts on a regular basis, learns what each partner is aiming for and how much it is willing to invest, and helps the crew reach its numbers. The posting does not name a city. Duties include reviewing top restaurant partners' profit and loss, suggesting commercial changes…
Job Description
This full-time, on-site sales leadership post for Swiggy covers onboarding and account oversight for a field crew. The cluster manager visits the biggest restaurant accounts on a regular basis, learns what each partner is aiming for and how much it is willing to invest, and helps the crew reach its numbers. The posting does not name a city.
Duties include reviewing top restaurant partners' profit and loss, suggesting commercial changes where warranted, and pointing out levers for expansion. The role follows daily field activity, tracks weekly rises and falls in account volume at portfolio and city level and investigates their roots, drafts plans for outlets with low share of the platform, and watches advertising revenue per order. The manager also visits rivals' leading accounts to learn what they are doing and recommend a response.
Managing the team is central: presenting action plans with dates and measures, checking that each person's revenue lines are moving, and coaching agents in the field. The post also liaises with partner support, sales operations and finance on discount changes, festival figures and payout reconciliation.
It suits a graduate with several years of field sales behind them, strong spreadsheet skills, and a confident, adaptable style that fits around restaurant owners' hours.
Responsibilities
- Go over the P&L of leading restaurant partners and locate underperformance
- Advise on commercial terms for existing and new accounts
- Monitor daily field meetings and weekly growth or decline in accounts, with cause analysis
- Create improvement plans for low-share outlets together with sales point-of-contacts
- Meet competitors' leading accounts and propose countermeasures
- Brief the team on action plans and track progress on each revenue item
- Mentor the team through hands-on field work
Requirements
- Graduate with four to six years in field selling
- Conversational in the local language and workable English
- Practical grasp of e-commerce and online marketing channels
- Solid Excel ability and an analytical bent
- Flexibility around restaurant hours
Qualifications
- Knowledge of the partner app's features and interface
- Understanding of operating hours, ads revenue per order and average order value
- Grasp of the conversion funnel, denial rates and supply versus rivals
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is this job based?
The posting does not specify a city, and it is listed as an on-site role.
Is this a full-time position?
Yes, the posting lists it as full-time.
What experience is required?
The posting asks for a graduate with four to six years in field selling.
Is salary mentioned?
The posting does not specify a salary.
Sample Interview Questions
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