Opportunity at
MotiveCommercial Account Manager
The Commercial Account Manager takes on larger, more complicated commercial customers for Motive. The role usually follows experience in SMB sales, and the manager handles accounts…
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About This Role
The Commercial Account Manager takes on larger, more complicated commercial customers for Motive. The role usually follows experience in SMB sales, and the manager handles accounts that call for a detailed grasp of the Motive platform and of each customer's operational challenges. The position is full-time and on-site in Pakistan. The manager builds executive relationships, studies customer needs, and connects the pain points uncovered in those talks to Motive's solution.…
Job Description
The Commercial Account Manager takes on larger, more complicated commercial customers for Motive. The role usually follows experience in SMB sales, and the manager handles accounts that call for a detailed grasp of the Motive platform and of each customer's operational challenges. The position is full-time and on-site in Pakistan.
The manager builds executive relationships, studies customer needs, and connects the pain points uncovered in those talks to Motive's solution. Demonstrations are shaped around each commercial account, and the manager coordinates with product specialists, sales engineers, analytics staff, and the customer success and support teams to find growth. The role also covers contract renewals, reducing churn and protecting revenue through proactive planning.
Problem-solving is a regular part of the job. The manager identifies root causes, selects a course of action and carries it out. The work is quota-driven and fast-paced, and the posting describes a team environment where wins are shared. The manager is expected to keep learning about the platform and market trends so that advice to customers and colleagues stays consultative.
The posting asks for at least four years of relevant or transferable experience after a degree, exposure to B2B customers in the United States, Canada or the United Kingdom, and openness to coaching. It does not state a salary range.
Responsibilities
- Build executive relationships and learn each commercial client's business to uncover growth
- Run thorough needs analysis that ties customer pain points to the Motive solution
- Give product demonstrations shaped to each commercial account
- Coordinate with the analytics group, sales engineers, product experts, and the customer support and success teams to build revenue
- Handle contract renewals and reduce churn through proactive communication and account planning
- Identify root causes of issues, choose the best response and see it through
- Work toward sales goals and revenue quotas
- Stay current on the platform and on market trends to offer consultative insight
Requirements
- A bachelor's degree, preferably from the United States, United Kingdom or Canada, or in-depth exposure to B2B customers in those markets
- Four or more years in related or transferable roles after completing a degree
- Documented wins across sales or account management from first contact through to close, including complicated deals
- Ability to lead and influence internal stakeholders and customer executives
- Relationship skills for engaging decision-makers and linking their challenges to Motive's offerings
- Excellent communication for presenting, negotiating and handling objections
- Proven experience managing renewals and reducing churn
- Strong technical aptitude and attention to detail
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is the Commercial Account Manager role located?
The role is based in Pakistan and is on-site.
What experience is required?
Four or more years in related or transferable roles after a degree, with a track record in sales or account management.
Does the posting state a salary?
The posting does not include a salary or pay range.
What does the role focus on?
Larger, more complex commercial accounts, including renewals, churn reduction and expansion.
Sample Interview Questions
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