Remote opportunity at
ToptalCreative Operations Manager
Toptal operates a global network connecting companies with top talent in technology, business, and design, functioning as a fully remote workforce generating over $200 million in…
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About This Role
Toptal operates a global network connecting companies with top talent in technology, business, and design, functioning as a fully remote workforce generating over $200 million in annual revenue. The company is currently seeking a Creative Operations Manager to join its dynamic Creative Team and manage the operational lifecycle of creative initiatives from intake to completion. Reporting directly to the Director of Creative Operations, this role serves as a primary partner…
Job Description
Toptal operates a global network connecting companies with top talent in technology, business, and design, functioning as a fully remote workforce generating over $200 million in annual revenue. The company is currently seeking a Creative Operations Manager to join its dynamic Creative Team and manage the operational lifecycle of creative initiatives from intake to completion.
Reporting directly to the Director of Creative Operations, this role serves as a primary partner for multifaceted creative projects including video, podcasts, advertising campaigns, and social media initiatives. The successful candidate will bring structure to complex environments by establishing project roadmaps, timelines, milestones, and tracking status within management software. Responsibilities include reviewing incoming creative briefs, collaborating on weekly intake processes, managing team capacity, facilitating project kickoffs, and communicating project health regularly.
This position suits an organized, adaptable, and proactive professional capable of handling shifting priorities in a fast-paced setting. The selected individual will help streamline workflows and foster continuous improvement across the department. Candidates must reside within one hour of US Eastern Time, submit all resumes and communications in English, and understand that visa sponsorship is unavailable.
Responsibilities
- Manage project planning and execution from intake through delivery for advertising campaigns, video, podcasts, and social initiatives
- Develop project plans, roadmaps, timelines, and milestones while maintaining status within project management platforms
- Review incoming creative briefs and co-manage the weekly intake process with the Director of Creative Operations
- Evaluate timelines, team capacity, and appropriate project assignments while resolving gaps early
- Partner with Creative Leads and cross-functional stakeholders to balance business priorities, resources, and deadlines
- Facilitate project kickoffs and weekly status meetings while documenting deliverables, owners, and next steps
- Provide regular reporting on project health, identifying overdue, at-risk, or blocked work
- Escalate complex issues to leadership with recommended solutions
- Identify opportunities to streamline workflows and improve operational efficiency across the team
Requirements
- Have at least five years of project or creative operations experience within an advertising agency, design studio, creative department, or similar environment
- Demonstrate experience managing multiple creative projects with competing priorities and deadlines
- Understand creative workflows and translate business needs into actionable project plans
- Possess experience with project management platforms such as Asana, Jira, Trello, or Monday.com
- Show outstanding written and verbal communication skills
- Work within one hour of Eastern Time in the US
- Submit resume and communication in English
Qualifications
- Hold a Bachelor's degree
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this a remote position?
Yes, this is a remote position, but candidates are required to work within one hour of US Eastern Time.
What experience is required for this role?
Applicants must have five or more years of project or creative operations experience in an advertising agency, design studio, creative department, or similar setting, along with a Bachelor's degree.
Does Toptal offer visa sponsorship for this job?
No, visa sponsorship or assistance is not offered for this position.
What is the salary for the Creative Operations Manager role?
The provided job posting does not specify a salary.
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