Remote opportunity at
NCR VoyixCustomer Engineer - Melbourne
NCR Voyix Corporation seeks a Customer Engineer based in Melbourne. NCR Voyix is a global provider of unified commerce platforms, end-to-end payments, and services for retailers…
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About This Role
NCR Voyix Corporation seeks a Customer Engineer based in Melbourne. NCR Voyix is a global provider of unified commerce platforms, end-to-end payments, and services for retailers and restaurants across more than 35 countries. Headquartered in Atlanta, Georgia, the company helps businesses improve their operations and customer experiences. This remote position involves diagnosing and repairing point-of-sale terminals, SelfServ checkouts, and related company hardware. The role suits an independent technician who is…
Job Description
NCR Voyix Corporation seeks a Customer Engineer based in Melbourne. NCR Voyix is a global provider of unified commerce platforms, end-to-end payments, and services for retailers and restaurants across more than 35 countries. Headquartered in Atlanta, Georgia, the company helps businesses improve their operations and customer experiences.
This remote position involves diagnosing and repairing point-of-sale terminals, SelfServ checkouts, and related company hardware. The role suits an independent technician who is comfortable with field travel, organizing replacement parts, and maintaining skills through ongoing online and in-person training. Professionals in this role will handle equipment weighing between 1 and 20 kilograms, complete physical tasks such as bending and lifting, and undertake occasional interstate travel.
Responsibilities
- Troubleshoot and fix POS terminals, SelfServ checkouts, and other company products
- Organize and manage replacement parts
- Participate in continuous training through online courses and in-person classrooms
- Operate independently across field and office locations
- Travel for service calls and potential interstate trips
Requirements
- Minimum of two years of experience working with electromechanical equipment
- Background in PC hardware and software repair
- Strong customer service skills
- Passion for emerging technology
- Ability to work autonomously and professionally with strong communication abilities
- Valid driver license
- Australian citizenship or permanent residency
Qualifications
- Aptitude and experience in repairing electromechanical devices
- Prior experience servicing SelfServ Checkouts
- NMI Verification Licence
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is this Customer Engineer position located?
The role is based in Melbourne and is designated as remote, though it requires field travel, office work, and occasional interstate travel.
What experience is required for this role?
Candidates must have at least two years of experience with electromechanical equipment, along with background in PC hardware and software repair, strong customer service abilities, and a valid driver license.
What citizenship or residency status is needed?
Applicants must be Australian citizens or permanent residents.
Does the posting state the salary and benefits?
No, the job posting does not specify salary or employee benefits.
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