Remote opportunity at
UpGuardDirector, Global Solutions Engineering
UpGuard is seeking a Director, Global Solutions Engineering to lead the technical engine behind its revenue organization in a fully remote working environment. Operating as a…
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About This Role
UpGuard is seeking a Director, Global Solutions Engineering to lead the technical engine behind its revenue organization in a fully remote working environment. Operating as a manager of managers reporting directly to the CRO, this leadership role oversees a global, multi-layered team comprising Sales Engineers in pre-sales and Solutions Consultants handling post-sales technical escalations and cross-sells. The successful candidate will drive pipeline conversion, scale RFP and security assessment functions, enable…
Job Description
UpGuard is seeking a Director, Global Solutions Engineering to lead the technical engine behind its revenue organization in a fully remote working environment. Operating as a manager of managers reporting directly to the CRO, this leadership role oversees a global, multi-layered team comprising Sales Engineers in pre-sales and Solutions Consultants handling post-sales technical escalations and cross-sells. The successful candidate will drive pipeline conversion, scale RFP and security assessment functions, enable channel partners, and collaborate closely with product and enablement teams.
This position is well-suited for a hands-on technical leader with a proven history of managing distributed or global teams across multiple time zones. The ideal candidate excels at strategic executive conversations, technical deep-dives with engineers, and stepping directly into high-stakes customer calls. UpGuard provides a cyber risk posture management platform that integrates security ratings, threat intelligence, and agentic AI to help organizations manage cyber risk.
Perks and support include a monthly lifestyle subsidy, a work-from-home setup allowance, an annual learning and development allowance, generous parental leave, health insurance, and stock options.
Responsibilities
- Lead, manage, and develop distributed managers and their teams of Sales Engineers and Solutions Consultants across multiple regions
- Drive pipeline conversion through pre-sales demonstrations, proofs of concept, technical discovery, and value engineering
- Oversee the post-sales technical escalation path for customer success managers and facilitate technical cross-sell opportunities
- Personally lead high-stakes customer calls when necessary to set the technical standard
- Build a scalable function for RFPs, security questionnaires, and technical assessments to improve accuracy and win rates
- Technically enable channel partners through training, certification, demo readiness, and deal support
- Collaborate with sales enablement to design technical training, certifications, and competitive playbooks
- Capture field and technical feedback to influence the product and engineering roadmap
- Contribute to forecasting, capacity planning, go-to-market strategy, and performance metrics alongside revenue leadership
Requirements
- Demonstrated track record of building and leading a world-class Solutions or Sales Engineering team
- Experience selling and supporting a technical product to technical buyers such as engineers, security teams, and architects
- Experience as a manager of managers leading distributed or global teams across multiple time zones
- Hands-on experience stepping into and leading high-stakes customer calls
- Track record of scaling RFP and security assessment functions to lift win rates
- Experience technically enabling channel and partner ecosystems
Qualifications
- Cybersecurity or security/GRC experience is strongly preferred, with adjacent deeply-technical domains considered
Core Skills
Benefits
- Monthly lifestyle subsidy for financial, physical, and mental well-being
- Work-from-home set-up allowance provided within the first three months
- 1500 USD annual learning and development allowance
- Annual leave including paid time off plus two additional UpGuardian leave days
- 18 weeks of paid parental leave regardless of parenting role
- Personal leave allowance including sick and carer's leave
- Top-spec laptop provided for the role
- Generative AI subsidy providing paid tool subscriptions
- Access to comprehensive health insurance coverage
- Stock options for long-term success
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, this is a fully remote working environment with no compulsory office attendance required, though UpGuard maintains physical offices in Sydney and Hobart.
What is the employment type?
The posting specifies that this is a full-time role.
What salary does the position offer?
The salary is not stated in the job posting.
Does UpGuard provide visa sponsorship or relocation support?
No, at this time the company cannot support candidates requiring visa sponsorship or relocation.
Sample Interview Questions
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