Opportunity at
FreshworksDirector, Sales (Enterprise/Strategic)
Freshworks seeks a Sales Director for an on-site Enterprise and Strategic Sales Team covering the Americas region. This leadership role focuses on driving rapid top-line revenue…
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About This Role
Freshworks seeks a Sales Director for an on-site Enterprise and Strategic Sales Team covering the Americas region. This leadership role focuses on driving rapid top-line revenue growth by managing a team of high-performing Account Executives, implementing scalable sales processes, and executing an aggressive customer acquisition strategy. The ideal candidate has extensive experience in software sales, a strong background in leading quota-carrying teams, and the ability to navigate complex sales cycles…
Job Description
Freshworks seeks a Sales Director for an on-site Enterprise and Strategic Sales Team covering the Americas region. This leadership role focuses on driving rapid top-line revenue growth by managing a team of high-performing Account Executives, implementing scalable sales processes, and executing an aggressive customer acquisition strategy. The ideal candidate has extensive experience in software sales, a strong background in leading quota-carrying teams, and the ability to navigate complex sales cycles with C-level executives.
Key duties involve mentoring talent, cultivating executive-level relationships, navigating competitive landscapes, and collaborating with cross-functional partners. The position requires traveling twice a month to company, customer, and partner events. Freshworks champions a diverse and inclusive workplace environment committed to equal opportunity.
Responsibilities
- Manage and lead a team of high-performing Account Executives focused on closing large deals and exceeding quotas
- Set and execute a customer acquisition strategy to accelerate new business revenue growth
- Navigate complex sales cycles with CXOs and build relationships with executive-level decision-makers
- Evangelize an AI-led platform value proposition focusing on innovation and cost reduction
- Coach, mentor, and recruit sales talent while aligning cross-functional partners around territory strategies
- Identify new business opportunities and manage end-to-end sales life cycles
- Report weekly, monthly, and quarterly cadences on market and customer conditions to stakeholders
- Ensure CRM tracking and internal processes are properly followed while defining new workflows to improve forecast accuracy
- Travel to company, customer, and partner events twice a month
Requirements
- 10+ years of proven enterprise or strategic software sales experience
- 5 to 7+ years of experience managing quota-carrying software or technology sales professionals
- Extensive understanding of emerging CX, ITSM, and CRM industry trends and competitive landscapes
- Demonstrated experience managing sales cycles from business champions up to C-level executives
- Negotiation skills covering business terms with line-of-business, procurement teams, and senior management
Qualifications
- 4-year university degree or equivalent work experience
Core Skills
Benefits
- Variable compensation where applicable
- Bonus or equity availability depending on factors such as location, experience, and level
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the salary for the Director, Sales position at Freshworks?
The annual base salary range for this role is $210,000 to $255,000 USD, with variable compensation where applicable. Additional bonus or equity may also be available based on experience, level, skills, and location.
Is this a remote role?
No, this role is on-site and requires traveling to company, customer, and partner events twice a month.
What experience is required for this job?
Candidates must have over 10 years of proven enterprise or strategic software sales experience, alongside 5 to 7+ years of managing quota-carrying technology or software sales professionals.
What educational background is needed?
A 4-year university degree is required, or equivalent work experience.
Sample Interview Questions
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