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DeliverooFranchisee Manager, Enterprise QSR
Deliveroo is recruiting a full-time Franchisee Manager for Enterprise QSR, on-site with significant field travel. The posting does not name a specific office. The role is…
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About This Role
Deliveroo is recruiting a full-time Franchisee Manager for Enterprise QSR, on-site with significant field travel. The posting does not name a specific office. The role is the company's leading commercial face in the field for some of its largest and most complicated franchise networks, including the biggest quick-service restaurant brands in the UK. It is part of the Commercial team. The manager oversees a sizeable portfolio of franchisees spanning several…
Job Description
Deliveroo is recruiting a full-time Franchisee Manager for Enterprise QSR, on-site with significant field travel. The posting does not name a specific office. The role is the company's leading commercial face in the field for some of its largest and most complicated franchise networks, including the biggest quick-service restaurant brands in the UK. It is part of the Commercial team.
The manager oversees a sizeable portfolio of franchisees spanning several brands and acts as the first call for each operator. Duties include bringing fresh franchise partners and recently opened locations up to speed on the platform and its standards, and helping operators grow through advertising by holding consultative conversations about growth. The role works with franchisees to close operational gaps that affect rider and customer experience, and designs local promotional plans that fit how each operator trades. The manager makes sure the national strategy is carried out across the portfolio, keeps weekly tracking current, presents regional performance each month, and contributes to quarterly business reviews.
The ideal candidate can earn trust quickly with very different operators, from an owner with a few outlets to the head of a regional network. The posting asks for two-plus years in field sales, territory work, account handling or franchise support. Experience inside QSR or franchise businesses carries strong weight, along with an understanding of how operators make money. Candidates should be confident reading dashboards, arrive at meetings with their own numbers, and be able to make a clear case for advertising spend. The role suits someone self-directed, resilient and comfortable with variety, who passes on what they learn in the field and handles a portfolio spread across a wide geography and several brands.
Responsibilities
- Own a sizeable franchisee portfolio across several brands and manage each operator relationship
- Onboard fresh franchise partners and recently opened locations to the platform and its standards
- Help franchisees grow through Deliveroo advertising using consultative conversations
- Work with operators to close operational gaps that affect rider and customer experience
- Shape local promotional plans suited to each franchisee
- Deliver the national strategy across the franchisee portfolio
- Keep weekly tracking current, present monthly regional performance and contribute to quarterly reviews
Requirements
- Minimum of two years in field sales, territory work, account handling or franchise support
- Confidence reading dashboards and arriving with numbers that make the case
- Ability to build genuine relationships with business owners and regional directors
- Commercial instinct for linking advertising investment to growth
- Resilience and self-direction for fieldwork involving considerable travel
- Organisation to manage a spread-out portfolio across several brands
Qualifications
- Experience inside QSR or franchise operations (strongly preferred)
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Which location is the role based in?
The posting does not name a specific office location. It describes fieldwork involving considerable travel across the region.
What experience is required?
The posting asks for two-plus years in field sales, territory work, account handling or franchise support.
Is QSR experience needed?
It is strongly preferred, but the posting does not present it as a strict requirement.
Is a salary stated?
The posting does not specify a salary.
Sample Interview Questions
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