Opportunity at
ElevenlabsFull-Stack Engineer (Backend Leaning) - Payments Engineering
ElevenLabs, an artificial intelligence research and product enterprise backed by prominent investors, is expanding its Payments group. The company develops AI platforms spanning voice generation, conversational…
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About This Role
ElevenLabs, an artificial intelligence research and product enterprise backed by prominent investors, is expanding its Payments group. The company develops AI platforms spanning voice generation, conversational agents, and audio foundational models, serving millions of users and numerous businesses globally. The Payments division manages customer billing, usage tracking, transaction processing, and pricing structures for both enterprise clients and self-serve users. The organization seeks backend-leaning full-stack engineers to develop, scale, and refine…
Job Description
ElevenLabs, an artificial intelligence research and product enterprise backed by prominent investors, is expanding its Payments group. The company develops AI platforms spanning voice generation, conversational agents, and audio foundational models, serving millions of users and numerous businesses globally. The Payments division manages customer billing, usage tracking, transaction processing, and pricing structures for both enterprise clients and self-serve users.
The organization seeks backend-leaning full-stack engineers to develop, scale, and refine its financial architecture. In this position, professionals will handle accuracy-critical billing systems that directly support company revenue and customer-facing operations. Team members engage in high-velocity experimentation, leverage AI tooling for enhanced productivity, and operate within lean, autonomous squads. The role suits engineers who possess strong problem-solving capabilities, technical expertise in Python and backend architecture, and careful attention to detail when modifying live systems that handle monetary transactions.
Responsibilities
- Develop and maintain precise usage tracking mechanisms that meter requests without creating latency issues.
- Drive the migration of enterprise usage processing and pricing, which includes implementing new stream-processing services for usage events.
- Streamline the customer payment and upgrade process to support multiple payment providers and legal entities.
- Partner with Finance and Tax groups to satisfy auditing, compliance, and reporting obligations.
- Facilitate growth and pricing tests in conjunction with product and Growth teams.
- Investigate complex customer billing scenarios by analyzing code, logs, and user reports to resolve root causes.
- Coordinate with Sales, Finance, forward-deployed engineers, and internal engineering groups.
- Design careful scopes, plan system migrations, and execute rollouts without disrupting existing customers.
Requirements
- Demonstrated history of solving difficult technical challenges through prior projects or GitHub contributions.
- Expertise in Python programming.
- Solid background in backend software development.
- Familiarity with infrastructure, APIs, cloud tools, data structures, storage solutions, and system design patterns.
- Strong security fundamentals and test design capabilities.
- Meticulous attention to detail when operating live financial systems.
- Capacity to quickly learn large existing systems and troubleshoot complex production problems.
Qualifications
- Background in billing systems, usage-based pricing models, or payment processing providers.
- Experience with high-throughput event pipelines or stream processing.
- Prior work involving audit, tax, or finance requirements.
- Experience utilizing Kubernetes.
Core Skills
Benefits
- Discretionary annual stipend for professional development and learning.
- Discretionary annual stipend for social travel to connect with colleagues.
- Annual team offsite gathering in new international locations.
- Monthly co-working stipend for individuals not situated near primary company hubs.
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the employment type for this role?
The posting states that the position is full-time, though specific hours are not detailed.
Where is the role located and can I work remotely?
The primary focus is on team members based across the UK, EU, and US, with flexibility for exceptional candidates elsewhere. Depending on location, you can work remotely or from company offices located in London, Dublin, New York, San Francisco, and Warsaw.
What are the core technical requirements?
Applicants must have expertise in Python, a strong background in backend development, familiarity with common system design patterns and cloud infrastructure, strong security and test design fundamentals, and the ability to handle live financial systems with high attention to detail.
Is formal experience or a degree required?
No formal experience, degrees, or certifications are required. Instead, the company looks for engineers who can demonstrate problem-solving skills through past projects or GitHub contributions.
What salary does ElevenLabs offer for this position?
The job posting does not specify a salary.
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