Hybrid opportunity at
DeliverooGlobal Procurement Change & Capability Lead
Deliveroo is recruiting a hybrid Global Procurement Change and Capability Lead for its London team. The role is a global group position inside the Finance function…
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About This Role
Deliveroo is recruiting a hybrid Global Procurement Change and Capability Lead for its London team. The role is a global group position inside the Finance function that leads change and capability planning across the wider DoorDash Inc. procurement portfolio. The holder is employed locally on a Deliveroo contract and works from the London office. The job sits in the Procurement Transformation team, which is modernising and digitising the global procurement…
Job Description
Deliveroo is recruiting a hybrid Global Procurement Change and Capability Lead for its London team. The role is a global group position inside the Finance function that leads change and capability planning across the wider DoorDash Inc. procurement portfolio. The holder is employed locally on a Deliveroo contract and works from the London office.
The job sits in the Procurement Transformation team, which is modernising and digitising the global procurement function. The aim is to make sure procurement changes are genuinely taken up and maintained across the organisation, so that major transformation programmes work in daily practice and not just on paper. Day-to-day responsibilities include shaping the change management approach and turning the transformation roadmap into adoption plans with clear readiness tests. The lead writes the change narrative and communication plans, sets role-based training and enablement such as e-learning, workshops and playbooks, and builds a procurement capability framework with development routes for key roles, working with HR and learning colleagues. The role also defines adoption measures, tracks how systems and processes are used after go-live, and introduces targeted fixes when usage slips.
The posting asks for substantial background running change and adoption programmes in procurement or enterprise transformation, backed by a record of durable behaviour change. Candidates must have designed complete adoption strategies spanning stakeholders, communications, training and reinforcement, and built capability frameworks or learning programmes. Strong influence with procurement, finance, legal and business colleagues is required, as is a working grasp of embedding change in Source-to-Pay projects such as Coupa. Helpful extras include experience in global or post-merger settings, familiarity with change models such as Prosci or ADKAR, modern digital training delivery, use of adoption metrics, and work within a centre-of-excellence model.
Responsibilities
- Shape the change management approach and turn the transformation roadmap into adoption plans
- Write the change narrative and communication plans for senior leaders and staff
- Set role-based training and practical enablement, such as e-learning, workshops and playbooks
- Build and maintain a procurement capability framework with development routes, working with HR and learning teams
- Define adoption KPIs, monitor how systems and processes are used, and address slippage
Requirements
- Major background running change and adoption programmes in procurement or enterprise transformation
- Proven ability to design and carry out complete adoption strategies
- Experience designing capability frameworks, development routes or learning programmes
- Strong influence with procurement, finance, legal and business colleagues
- Working grasp of embedding change in Source-to-Pay projects such as Coupa
Qualifications
- Experience with global or post-merger process and system adoption (nice to have)
- Familiarity with change models such as Prosci or ADKAR (nice to have)
- Experience delivering digital and role-based onboarding (nice to have)
- Use of adoption and capability metrics to guide improvements (nice to have)
- Experience working within a centre-of-excellence model (nice to have)
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is the role based?
The posting describes a hybrid role at the London office, with the holder employed on a Deliveroo contract for a global procurement group.
What does the role cover?
The role covers change strategy, communications, training, capability frameworks and adoption measurement across global procurement.
What experience is required?
The posting asks for a major background running change and adoption programmes in procurement or enterprise transformation.
Is a salary stated?
The posting does not specify a salary.
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