Opportunity at
TideHead of Finance Business Partnering, Operations & Technology
This London leadership role within Tide's finance function acts as senior business partner to several leadership teams as the company expands into new markets. The post…
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About This Role
This London leadership role within Tide's finance function acts as senior business partner to several leadership teams as the company expands into new markets. The post helps set workforce strategy, leads major investment cases and manages large operating cost drivers such as fraud loss accounting, vendor contracts, AI usage costs and cross-functional capacity planning. The listing refers to the same position as Head of FP&A and describes it as a…
Job Description
This London leadership role within Tide's finance function acts as senior business partner to several leadership teams as the company expands into new markets. The post helps set workforce strategy, leads major investment cases and manages large operating cost drivers such as fraud loss accounting, vendor contracts, AI usage costs and cross-functional capacity planning. The listing refers to the same position as Head of FP&A and describes it as a prominent global leadership job.
Responsibilities include partnering with Product and Engineering, Member Operations, Risk and Fraud and Enablement leaders on strategy, workforce, purchasing and investment choices, building business cases for member operations and fraud tooling, and setting budgets and efficiency aims. The role reviews vendor terms with procurement, owns the fraud loss P&L from forecasting through variance analysis, and aligns loss, recovery and provisioning assumptions across Risk, Collections and Treasury. It shapes the financial story sent to the CFO office, safeguards the data needed for risk reporting, and steers spending on software, contractors, property, equipment and AI tokens.
Ten-plus years in commercial finance and FP&A leadership is expected, ideally as a senior finance partner at a fast-growing fintech, digital bank or technology company. Hands-on work with member operations and risk or fraud leaders, ownership of fraud loss P&Ls, vendor renegotiation skill and the ability to produce CFO-grade investment cases are central. An MBA or chartered accountant (CA) credential is listed as likely.
Responsibilities
- Serve as lead finance partner to Product and Engineering, Member Ops, Risk and Fraud and Enablement
- Build business cases for member operations and fraud tooling investments
- Lead capacity modelling and workforce planning against finance and SLA goals
- Set budgets and efficiency targets for operating teams
- Review vendor commercials and renegotiations with procurement, including make-or-buy calls
- Take responsibility for fraud loss P&L and model exposure across regions
- Keep loss, recovery and provisioning assumptions consistent across Risk, Collections and Treasury
- Report cost-to-serve and returns to the leadership team
Requirements
- Ten-plus years of commercial finance and FP&A leadership
- Senior finance partnering in fast-growing fintech, digital banking or technology
- Hands-on work with Member Ops and Risk or Fraud on capacity, SLAs and exposure
- Owning fraud loss P&Ls, including forecasting and variance analysis
- Record of vendor renegotiation, make-or-buy decisions and cost control
- Ability to build CFO-grade business cases and model multi-period returns
- Communication that connects operational metrics to the financial narrative
Qualifications
- MBA or CA credential
Core Skills
Benefits
- Competitive pay plus share options
- Generous holiday above bank holidays
- Maternity, paternity and adoption leave, all paid
- Sabbatical after milestone years
- Private family health cover with OPD and top-up options
- Life and accident cover
- Therapy, courses and workshops for mental wellbeing
- Paid volunteering and development days
- Learning and development budget
- Work abroad up to 90 days annually under WOO
- Home office setup contribution and laptop replacement
- Office snacks, coffee, tea and lunch depending on location
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is the role based?
The posting lists London and an on-site arrangement.
What experience is required?
Ten or more years of commercial finance and FP&A leadership, including fraud loss P&L ownership.
Is the role full-time?
Yes, the posting lists it as a full-time position.
Is a salary stated?
The posting mentions competitive pay but does not specify an amount.
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