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JumiaIncubation Agent - Jumia (Full Time)
Jumia, a pan-African e-commerce platform, is hiring an Incubation Agent in Kenya to bring new sellers onto its marketplace. The role generates and checks leads through…
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About This Role
Jumia, a pan-African e-commerce platform, is hiring an Incubation Agent in Kenya to bring new sellers onto its marketplace. The role generates and checks leads through tele-acquisition, organic, offline and referral channels, convinces sellers to go live, and trains them to grow their business on Jumia. It is a full-time position for an early-career professional with one to three years of account management, acquisition or business consulting experience.
Job Description
Jumia, a pan-African e-commerce platform, is hiring an Incubation Agent in Kenya to bring new sellers onto its marketplace. The role generates and checks leads through tele-acquisition, organic, offline and referral channels, convinces sellers to go live, and trains them to grow their business on Jumia. It is a full-time position for an early-career professional with one to three years of account management, acquisition or business consulting experience.
Responsibilities
- Generate and validate seller leads through tele-acquisition, organic, offline and referral channels
- Convince sellers to go live and complete acquisition through the self-sign-up form
- Give new sellers the information and training they need to succeed from day one
- Gather seller feedback and turn it into product, marketing and operations improvements
Requirements
- One to three years of experience in account management, acquisition or business consulting
- Bachelor's degree required
- Excellent written and spoken communication and listening skills
- Strong organization and attention to detail, with the ability to follow through on several tasks
Qualifications
- Customer-focused, proactive problem-solving approach
Core Skills
Benefits
- Entrepreneurial yet structured work environment
- Opportunity for personal and professional growth and leadership development
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is the job based?
In Kenya, as a full-time role.
What experience is needed?
One to three years in account management, acquisition or business consulting, plus a bachelor's degree.
Is there an application deadline?
Applications should be submitted by 31 October 2026, through Jumia's official website.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.