Remote opportunity at
TwilioInside Sales - Representative (Active) 2
Twilio is hiring a remote Digital Inside Sales Representative based in the UK to expand its social impact organization. The company delivers cloud communications and API…
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About This Role
Twilio is hiring a remote Digital Inside Sales Representative based in the UK to expand its social impact organization. The company delivers cloud communications and API solutions that enable businesses and developers worldwide to build personalized customer interactions. In this role, the candidate will handle entire sales cycles for self-service accounts across community and social services, healthcare, traditional NGOs, humanitarian aid, credit unions, and non-profits. Responsibilities include acquiring net new…
Job Description
Twilio is hiring a remote Digital Inside Sales Representative based in the UK to expand its social impact organization. The company delivers cloud communications and API solutions that enable businesses and developers worldwide to build personalized customer interactions.
In this role, the candidate will handle entire sales cycles for self-service accounts across community and social services, healthcare, traditional NGOs, humanitarian aid, credit unions, and non-profits. Responsibilities include acquiring net new customers, qualifying leads, solution selling, managing sales pipelines in Salesforce, and collaborating with cross-functional internal departments.
This position is suited for professionals with technical sales experience who want to dedicate their career to the social impact market. The company operates in a remote-first environment while occasionally requiring in-person attendance for team gatherings, functional off-sites, or customer meetings.
Responsibilities
- Manage full sales cycles to acquire net new customers across non-profit, healthcare, NGO, and social service sectors
- Identify customer business and technical requirements to design appropriate communication API solutions
- Partner with cross-functional teams including engineering, marketing, product, and support to guide customers onto the platform
- Maintain accurate sales pipelines and forecasts within Salesforce
- Implement automation strategies to handle high-volume customer accounts while keeping churn low
- Develop expertise in the nonprofit and social impact market to assist prospective buyers
Requirements
- At least one year of closing, sales development, or business development experience within a technical SaaS or CPaaS environment
- Understanding of cloud computing and communications business models
- Experience in technical solution selling and client problem-solving
- Strong written and verbal communication skills
- Demonstrated ability to manage sales forecasts and analyze account development strategies
- Adaptability to operate within a fast-paced setting
Qualifications
- Deep personal interest in the social impact sector
Core Skills
Benefits
- Competitive pay
- Generous time off
- Parental and wellness leave
- Healthcare coverage
- Retirement savings program
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this job remote?
Yes, the role is remote and based in the UK, though workers may occasionally need to attend in-person team gatherings, off-sites, or client meetings.
What experience is required for this position?
Applicants must have a minimum of one year of closing sales, sales development, or business development experience in a technical SaaS or CPaaS space.
What salary does this position offer?
The specific salary is not stated in the job posting, though the company offers competitive pay.
Sample Interview Questions
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