Remote opportunity at
TwilioInside Sales - Representative (Active) 2
Twilio is hiring an Inside Sales - Representative (Active) 2 to join its digital sales team on a remote basis in the United Kingdom. In this…
Career Tools
About This Role
Twilio is hiring an Inside Sales - Representative (Active) 2 to join its digital sales team on a remote basis in the United Kingdom. In this role, the representative will focus on acquiring net new customers, managing complete sales cycles, and handling self-service accounts within sectors such as healthcare, social services, traditional NGOs, humanitarian aid, and credit unions. Twilio develops communication technologies and cloud-based APIs that empower developers and businesses…
Job Description
Twilio is hiring an Inside Sales - Representative (Active) 2 to join its digital sales team on a remote basis in the United Kingdom. In this role, the representative will focus on acquiring net new customers, managing complete sales cycles, and handling self-service accounts within sectors such as healthcare, social services, traditional NGOs, humanitarian aid, and credit unions. Twilio develops communication technologies and cloud-based APIs that empower developers and businesses to build personalized customer interactions.
This position suits professionals with a background in technical sales who possess an entrepreneurial mindset and a strong personal interest in the nonprofit and social impact sectors. The candidate will collaborate closely with various internal departments including marketing, engineering, product, and support to guide clients through digital communication strategies. Team members may occasionally need to travel for project meetings, customer gatherings, or functional off-sites.
Responsibilities
- Acquire net new customers and handle complete sales cycles across community and social services, healthcare, NGOs, humanitarian aid, and credit unions
- Partner with clients to analyze business and technical requirements, designing suitable solutions utilizing Twilio communications API platform
- Collaborate with internal cross-functional teams including sales development, marketing, product, engineering, and support
- Maintain accurate sales pipelines and forecasts within Salesforce
- Implement automation strategies to manage a high volume of accounts while preserving customer satisfaction and minimizing churn
- Proactively resolve internal and customer-facing obstacles while suggesting operational enhancements
- Keep up-to-date knowledge on the nonprofit and social impact market to assist prospective clients
- Translate intricate technical and financial details into clear, simplified concepts for customers
Requirements
- At least one year of closing, sales development, or business development experience within a technical SaaS or CPaaS environment
- Familiarity with or eagerness to learn cloud computing and communications business models
- Experience in technical solutions selling
- Strong written and verbal communication abilities
- Demonstrated ability to maintain accurate sales forecasts
- Analytical approach to account development using data-driven insights
- Adaptability to a fast-paced setting with comfort around ambiguity
Core Skills
Benefits
- Competitive pay
- Generous time off
- Ample parental and wellness leave
- Healthcare coverage
- Retirement savings program
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position fully remote?
Yes, this role is remote and based in the United Kingdom, though occasional in-person attendance may be required for team gatherings, customer meetings, or functional off-sites.
What is the salary for this position?
The salary is not specified in the job posting.
What experience is required to apply?
Applicants must have at least one year of closing, sales development, or business development experience in a technical SaaS or CPaaS space, alongside a track record of strong performance.
What type of employment is this?
The posting specifies full-time employment.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.
