Opportunity at
MotiveInstallations Specialist
Motive is hiring an Installations Specialist for its United States operations. The specialist installs, maintains, and repairs telematics devices in customer vehicles, aiming for high workmanship…
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About This Role
Motive is hiring an Installations Specialist for its United States operations. The specialist installs, maintains, and repairs telematics devices in customer vehicles, aiming for high workmanship and satisfied customers. The job mixes hands-on technical work with customer contact and project management, and is on-site. The posting states that the role involves 50 to 75 percent travel each year. The product set includes gateways, AI cameras, and add-on accessories, installed across…
Job Description
Motive is hiring an Installations Specialist for its United States operations. The specialist installs, maintains, and repairs telematics devices in customer vehicles, aiming for high workmanship and satisfied customers. The job mixes hands-on technical work with customer contact and project management, and is on-site. The posting states that the role involves 50 to 75 percent travel each year.
The product set includes gateways, AI cameras, and add-on accessories, installed across many kinds of vehicles and assets. The specialist either installs alone or alongside third-party installers, trains customers on site, supports trials and pilots, handles return authorizations, and serves as the lead on-site contact for strategic deployments. The specialist also inspects third-party installers' work and paperwork, writes tailored install instructions for unusual configurations, and helps resolve escalated technical problems.
The specialist feeds field observations back to Motive Field Engineering so product changes can follow, and gives remote help to third-party installers who run into questions.
Candidates need a high school diploma or equivalent and substantial background installing, servicing, and repairing technical equipment, preferably in automotive or related fields. Understanding of car wiring and electrical systems, plus the skill to read wiring schematics, is needed, along with a valid driver's license and a clean driving record. The work includes lifting up to 50 pounds, climbing ladders, and working in tight spaces. Spanish is preferred. The posted pay is $65,000 to $75,000 USD in every listed US location.
Responsibilities
- Install gateways, AI cameras, and accessories in customer vehicles, alone or with third-party installers
- Train customers on site, support trials and pilots, and manage return authorizations
- Act as the lead on-site presence for strategic customer deployments
- Audit third-party installers' on-site work and documentation against best practices
- Write tailored install instructions for specialty setups and one-off customer requests
- Provide remote help to third-party installers and resolve escalated technical issues
- Share field experience with Motive Field Engineering to inform product improvements
Requirements
- A high school diploma or equivalent
- Extensive experience installing, servicing, and repairing technical equipment, especially in automotive or related industries
- Understanding of car wiring and electrical systems, plus the ability to read wiring schematics
- A valid driver's license and a clean driving record
- Able to lift up to 50 pounds and handle body-intensive work such as ladder climbs and tight-space jobs
- Experience installing IoT devices or aftermarket electronics at scale
- Ability to manage complex installations independently and troubleshoot a range of equipment
- Clear communication for customer training and collaboration with internal teams
- Willingness to travel at least half the time
Qualifications
- Spanish language proficiency (preferred)
Core Skills
Benefits
- Health, pharmacy, optical, and dental coverage
- Paid time off and sick time
- Disability coverage, both short-term and long-term
- Life insurance
- 401(k) contribution
- Restricted stock units may form part of pay for certain roles
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is this job based?
The posting lists the United States and describes the role as on-site.
How much travel is involved?
The posting says the role involves 50 to 75 percent travel each year, and asks candidates to be willing to travel at least half of the time.
What is the pay range?
The posting lists $65,000 to $75,000 USD for every US location it names.
Are there physical requirements?
Yes. Lifting up to 50 pounds, ladder work, and tight-space jobs are part of the role.
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