Remote opportunity at
PointClickCareInt Database Reliability Engineer (DBRE)
PointClickCare is seeking an Int Database Reliability Engineer (DBRE) to join its team on a remote basis. In this role, you will be responsible for overseeing,…
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About This Role
PointClickCare is seeking an Int Database Reliability Engineer (DBRE) to join its team on a remote basis. In this role, you will be responsible for overseeing, building, maintaining, monitoring, and troubleshooting cloud database infrastructure that powers mission-critical software-as-a-service applications. The position requires managing operational workloads, conducting performance troubleshooting, executing root-cause analysis, and utilizing coding and automation to decrease operational toil. You will collaborate closely with Site Reliability Engineering and Engineering…
Job Description
PointClickCare is seeking an Int Database Reliability Engineer (DBRE) to join its team on a remote basis. In this role, you will be responsible for overseeing, building, maintaining, monitoring, and troubleshooting cloud database infrastructure that powers mission-critical software-as-a-service applications. The position requires managing operational workloads, conducting performance troubleshooting, executing root-cause analysis, and utilizing coding and automation to decrease operational toil. You will collaborate closely with Site Reliability Engineering and Engineering teams to deliver database support for new product releases, handle migrations, optimize queries, and improve schemas. Additionally, the role involves traveling to the Mississauga or Salt Lake City offices for specific events such as onboarding, team gatherings, and semi-annual or annual meetings. PointClickCare is a founder-led, privately held health technology enterprise that provides a platform utilized by over thirty thousand provider organizations and hundreds of integrated partners. The organization reinvests in research and development, and has earned recognition as a top private cloud company by Forbes alongside honors for its corporate culture. This position may require occasional on-call or after-hours work.
Responsibilities
- Monitor database metrics to guarantee that performance and availability objectives are met
- Collaborate with database administrator teams to identify operational bottlenecks and deploy automation solutions
- Apply data-driven methodologies to enhance availability and performance across platforms
- Partner with engineering and site reliability engineering teams on database migrations, query tuning, and schema updates
- Perform operational workload management, performance diagnostics, and root-cause investigations
- Standardize configuration settings, deployment workflows, and operational routines for SQL Server and PostgreSQL
- Prioritize and resolve operational tickets, incidents, service requests, and maintenance duties
Requirements
- At least 3 years of working background with relational database systems
- Minimum of 1 year of practical experience in an engineering, database, or site reliability engineering capacity
- Hands-on administrative background in SQL Server or PostgreSQL, covering performance tuning, high availability, replication, and disaster recovery
- Experience working in cloud environments such as Azure, AWS, or GCP
- Practical background with infrastructure as code tools including Terraform and Ansible
- Coding and automation capabilities in languages like Python, C#, PowerShell, Go, or SQL
- Familiarity with source control systems such as Git
- Commitment to adhering to company information security policies and procedures
Qualifications
- Familiarity with SQL Server or PostgreSQL is preferred, while other database management systems are considered a bonus
- Background handling large databases exceeding 1 terabyte
- Additional tool exposure including Grafana, Jira, Confluence, ClickHouse, and NoSQL databases
- Experience utilizing artificial intelligence technologies or AI-assisted development and automation
- University or college degree in software engineering, database management, or an equivalent discipline
Core Skills
Benefits
- Benefits starting on day one of employment
- Retirement plan matching options
- Flexible paid time off
- Wellness support programs and resources
- Parental and caregiver leaves
- Fertility and adoption support
- Continuous development support program
- Employee assistance program
- Allyship and inclusion communities
- Employee recognition programs
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, this is a remote role, though it requires occasional travel to the Mississauga or Salt Lake City offices for onboarding, team events, and semi-annual or annual meetings.
What is the employment type?
The posting specifies that this is a full-time position.
What salary is offered for this role?
The salary is not stated in the job posting.
What are the core technical requirements?
Candidates must have at least three years of experience with relational databases, at least one year in a database, engineering, or SRE role, and hands-on administration experience with SQL Server or PostgreSQL. Experience with cloud environments, infrastructure as code tools like Terraform and Ansible, and automation coding languages is also required.
Are there any off-hours work requirements?
Yes, the posting notes that some on-call or after-hours work will be required.
Sample Interview Questions
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