Opportunity at
TideKYC Analyst
Tide is a financial technology enterprise providing business accounts and connected administrative software such as accounting and invoicing tools to help small and medium-sized enterprises save…
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About This Role
Tide is a financial technology enterprise providing business accounts and connected administrative software such as accounting and invoicing tools to help small and medium-sized enterprises save time and money. Serving over two million members globally across the UK, France, Germany, and India, the company employs a workforce of 3,000 people and has raised more than $300 million in funding. Tide is currently hiring a KYC Analyst to join the organization.…
Job Description
Tide is a financial technology enterprise providing business accounts and connected administrative software such as accounting and invoicing tools to help small and medium-sized enterprises save time and money. Serving over two million members globally across the UK, France, Germany, and India, the company employs a workforce of 3,000 people and has raised more than $300 million in funding.
Tide is currently hiring a KYC Analyst to join the organization. In this position, the professional will interact with applicants via email within a non-call center setting, examine and authenticate member details and paperwork for customer due diligence and enhanced due diligence procedures, and collaborate with internal compliance teams to shape and enforce anti-money laundering and know-your-customer policies. Additionally, the analyst will spot opportunities to boost operational efficiency and member satisfaction, assist colleagues as needed, and work weekend shifts on a rotational basis.
The role is suited for analytical professionals with solid computer literacy, strong communication abilities, and a natural inquisitiveness regarding customer verification protocols. Candidates can expect a collaborative environment with flexible work arrangements supporting both remote work and office-based collaboration.
Responsibilities
- Communicate with applicants through email in a non-call center environment
- Review and verify member data and documentation for customer due diligence and enhanced due diligence processes
- Collaborate with internal compliance personnel to shape and apply know-your-customer policies
- Identify efficiency and member experience improvements
- Assist colleagues across the business when required
- Work weekend shifts on a rotational basis
Requirements
- Excellent spoken and written English skills
- Natural curiosity about know-your-customer principles and processes
- Professional work experience
- Client service experience or background dealing with third-party suppliers and partners
- Analytical mindset capable of digesting large data sets and spotting patterns
- Good computer literacy
Qualifications
- Prior experience working in know-your-customer or compliance
- Strong understanding of customer due diligence and enhanced due diligence processes
- Professional work experience in financial services or the gaming industry
Core Skills
Benefits
- 25 days of paid annual leave
- 3 paid days off for volunteering or learning and development activities
- Extended maternity and paternity leave covered by the company
- Personal learning and development budget
- Additional health and dental insurance
- Access to a mental wellbeing platform
- Fully covered multisports card
- Food vouchers
- Snacks, light food, and drinks in the office
- Work from home equipment allowance
- Flexible working from home options
- Sabbatical leave
- Transportation bonus to cover office commutes under hybrid work arrangements
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What are the working hours or schedule for the KYC Analyst role?
The role requires working weekend shifts on a rotational basis, though not every weekend.
Is remote work permitted for this position?
The posting indicates that the company champions a flexible workplace model supporting both remote work and office-based collaboration.
What benefits are provided to employees?
Benefits include 25 days of paid annual leave, additional health and dental insurance, a personal learning and development budget, food vouchers, a work-from-home equipment allowance, and sabbatical leave, among others.
What is the salary for this position?
The job posting does not specify the salary for the KYC Analyst role.
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