Remote opportunity at
ServiceNowLead Mid-Market Account Executive
ServiceNow is an AI platform provider that brings together data, workflows, and artificial intelligence to help businesses work smarter and faster. The company is currently hiring…
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About This Role
ServiceNow is an AI platform provider that brings together data, workflows, and artificial intelligence to help businesses work smarter and faster. The company is currently hiring a Lead Mid-Market Account Executive for a remote role. In this position, you will generate new SaaS license revenue by managing a high-velocity, product-led sales motion focused on small and mid-sized businesses. Your daily responsibilities will involve transitioning product-qualified leads, free trials, and inbound…
Job Description
ServiceNow is an AI platform provider that brings together data, workflows, and artificial intelligence to help businesses work smarter and faster. The company is currently hiring a Lead Mid-Market Account Executive for a remote role. In this position, you will generate new SaaS license revenue by managing a high-velocity, product-led sales motion focused on small and mid-sized businesses. Your daily responsibilities will involve transitioning product-qualified leads, free trials, and inbound requests into annual paid commitments. You will engage with diverse stakeholders including IT, HR, Legal, and finance leaders, utilizing usage data and product signals to identify expansion opportunities across different departments. Successful candidates will excel in maintaining disciplined pipeline forecasting, nurturing client relationships, and collaborating closely with solutions consultants, customer success teams, and partners.
Responsibilities
- Convert free trials, inbound requests, and product-qualified leads into paid annual subscriptions
- Engage with decision-makers and influencers across IT, operations, HR, Legal, and finance functions
- Drive land-and-expand strategies to introduce Flow to new departments within accounts
- Maintain high-volume pipeline hygiene, accurate forecasting, and CRM discipline
- Advise customers on request volumes and support bottlenecks to demonstrate how Flow resolves ticket queues
- Collaborate with current clients to activate Flow using existing assists
- Coordinate with marketing, customer success, solutions consultants, and partners during deals
- Analyze product usage data and in-app signals to guide outreach and share feedback with go-to-market teams
Requirements
- Over 5 years of software or SaaS sales experience focusing on SMB or Mid-Market accounts
- Demonstrated background running product-led or self-serve sales motions
- Experience integrating artificial intelligence into work processes, problem-solving, or workflow automation
- Track record of hitting or exceeding sales targets in high-velocity environments
- Ability to build relationships with senior leadership and negotiate deals
Qualifications
- Experience selling across ITSM, HR service workflows, Microsoft Teams, or Slack
- A customer success mindset and capability to operate in a team-oriented environment
- Understanding of how Flow integrates into broader IT and operations strategies
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the posting specifies a remote work location, though the employer utilizes work personas to categorize roles based on work nature and location.
What is the employment type?
The source posting indicates this is a full-time employment opportunity.
What salary is offered for this role?
The salary is not stated in the job posting.
What level of experience is required?
Candidates must have at least five years of software or SaaS sales experience targeting small and mid-sized businesses, alongside experience with product-led motions and artificial intelligence integration.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.