Remote opportunity at
Grafana LabsManager, Solutions Engineering | East Coast | Remote
Grafana Labs is seeking a remote Manager of Solutions Engineering for the East Coast to build, mentor, and lead a high-performing team of presales professionals. The…
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About This Role
Grafana Labs is seeking a remote Manager of Solutions Engineering for the East Coast to build, mentor, and lead a high-performing team of presales professionals. The organization creates Grafana Cloud, a fully managed observability platform built on open-source standards that is utilized by over 10,000 organizations and prominent clients like Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce. Operating entirely distributed with a global workforce spanning more than 40 countries, the enterprise…
Job Description
Grafana Labs is seeking a remote Manager of Solutions Engineering for the East Coast to build, mentor, and lead a high-performing team of presales professionals. The organization creates Grafana Cloud, a fully managed observability platform built on open-source standards that is utilized by over 10,000 organizations and prominent clients like Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce. Operating entirely distributed with a global workforce spanning more than 40 countries, the enterprise fosters a culture rooted in transparency, trust, autonomy, and open-source heritage.
This career opportunity suits an experienced technical leader with a player-coach mindset who can balance field-facing responsibilities with team management. The appointee will partner closely with sales, marketing, product management, and customer experience groups to drive regional expansion, support key accounts, and surpass financial targets. Team members enjoy a fully remote work arrangement, an annual time-off policy granting 30 days including company shutdown days, and equity ownership via restricted stock units.
Responsibilities
- Attract, hire, ramp, and mentor presales solution engineers
- Maintain a player-coach approach by balancing field duties with team leadership
- Provide executive sponsorship for key regional accounts
- Partner with sales leadership on top-of-funnel programs, marketing initiatives, and community events
- Collaborate with product management and engineering to align product capabilities with customer requirements
- Manage and report on quarterly cadences while helping prospects evaluate software through discovery, demos, workshops, and proof of values
Requirements
- Located on the East Coast
- Minimum of 5 years of experience in the high-tech industry in roles such as Developer, Sales Engineer, Architect, or Manager
- Direct experience mentoring personnel, developing people, and managing performance
- Direct experience implementing formal sales methodologies like Command of the Message or qualification frameworks such as MEDDPICC
- Direct experience selling monitoring, data, or visualization products
- Proven ability to manage a book of business and direct initiatives to exceed quarterly targets
Qualifications
- Experience in open-source selling or cloud-first and product-led growth go-to-market motions
- Direct experience working in DevOps environments involving Infrastructure as Code, CI/CD, and GitHub Actions
Core Skills
Benefits
- On-target earnings ranging from USD 234,000 to USD 278,000 per year
- Restricted stock units providing ownership in company success
- Global annual leave policy granting 30 days per annum, which includes 3 designated shutdown days
- In-person onboarding program
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, this role is 100% remote, though applicants must be located on the East Coast.
What is the salary for the Manager of Solutions Engineering role?
The on-target earnings range from USD 234,000 to USD 278,000 per year, supplemented by restricted stock units.
What type of experience is required for this job?
Candidates must have at least five years of high-tech industry experience in technical or sales engineering roles, direct experience managing people, familiarity with sales methodologies like MEDDPICC, and a background in selling monitoring, data, or visualization products.
How many days of paid time off are provided?
The company operates a global annual leave policy providing 30 days per year, which includes three days reserved for company shutdown days.
Sample Interview Questions
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