Remote opportunity at
Customer.ioMid-Market Account Executive, EMEA
Customer.io seeks a motivated Mid-Market Account Executive to join its sales team across the United Kingdom and Ireland. Operating in a remote capacity, this full-cycle sales…
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About This Role
Customer.io seeks a motivated Mid-Market Account Executive to join its sales team across the United Kingdom and Ireland. Operating in a remote capacity, this full-cycle sales position focuses on driving new customer acquisition within key market segments by handling both inbound demand and self-sourced outreach. The employer provides a messaging platform utilized by more than 9,000 organizations to deliver automated emails, push notifications, in-app messages, and SMS based on real-time…
Job Description
Customer.io seeks a motivated Mid-Market Account Executive to join its sales team across the United Kingdom and Ireland. Operating in a remote capacity, this full-cycle sales position focuses on driving new customer acquisition within key market segments by handling both inbound demand and self-sourced outreach. The employer provides a messaging platform utilized by more than 9,000 organizations to deliver automated emails, push notifications, in-app messages, and SMS based on real-time behavioral data.
This role centers on managing the complete sales process for deals typically under $50,000 in Annual Contract Value. The ideal candidate will conduct discovery calls, present product solutions, and collaborate closely with sales development representatives, customer success teams, and technical support. Customer.io emphasizes a transparent work culture and provides comprehensive compensation alongside structured growth opportunities.
Responsibilities
- Build and manage a sales pipeline through self-sourced and sales development representative supported leads
- Drive the complete sales cycle from initial prospecting and discovery through product demonstrations and closing
- Focus on new business acquisition within targeted mid-sized accounts for deals typically under $50,000 ACV
- Conduct discovery calls to analyze customer business goals and align product solutions accordingly
- Perform high-volume cold and warm outreach to maintain a strong top-of-funnel pipeline
- Partner with sales development representatives for lead feedback and coordinate post-sale hand-offs with customer success and technical support
- Track and report on individual sales metrics, pipeline status, and progress toward sales targets
- Nurture relationships inside mid-sized accounts to discover new growth opportunities
Requirements
- Possess at least two years of experience in full-cycle B2B SaaS or MarTech sales managing mid-market accounts
- Reside in the United Kingdom or Ireland
- Demonstrate a proven track record in new customer acquisition and closing deals within B2B software environments
Qualifications
- Familiarity with MEDDPICC or comparable frameworks for consultative selling and discovery
- Demonstrated ability to identify business needs and position relevant software solutions effectively
- Strong written and verbal communication skills with an engaging presence for prospect interactions
Core Skills
Benefits
- Base salary of $95,000 with a $95,000 variable component for a total on-target earnings of $190,000 USD or local currency equivalent
- Equity grant in the form of stock options
- 100 percent coverage of medical, dental, vision, mental health, and supplemental insurance premiums for employees and their families
- 16 weeks of paid parental leave
- Unlimited paid time off
- Stipends dedicated to remote work and wellness
- Dedicated professional development budget
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is this job located?
This is a remote position open to candidates located in the United Kingdom and Ireland.
What is the salary and compensation for this role?
The position offers a base salary of $95,000 combined with a $95,000 variable component for a total on-target earnings of $190,000 USD or the local currency equivalent, along with stock options.
What experience is required to apply?
Applicants must have a minimum of two years of experience handling mid-market accounts in full-cycle B2B SaaS or MarTech sales, with a history of new customer acquisition.
What does the interview process involve?
The hiring process consists of a 30-minute video call with a recruiter, a 45-minute video call with the hiring manager, and a 60-minute mock call with the hiring team, followed by background and employment verifications for final candidates.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.