Remote opportunity at
Axon SpainMission Engineer - Miami
Axon Spain is seeking a Mission Engineer to join its team. Axon develops a technological ecosystem of devices and cloud software focused on public safety and…
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About This Role
Axon Spain is seeking a Mission Engineer to join its team. Axon develops a technological ecosystem of devices and cloud software focused on public safety and justice. In this role, the selected candidate will act as the primary owner of customer outcomes within a strategic account, managing the full lifecycle of the company ecosystem. The position involves working closely with agency clients to design, build, and deploy production-ready solutions directly…
Job Description
Axon Spain is seeking a Mission Engineer to join its team. Axon develops a technological ecosystem of devices and cloud software focused on public safety and justice. In this role, the selected candidate will act as the primary owner of customer outcomes within a strategic account, managing the full lifecycle of the company ecosystem. The position involves working closely with agency clients to design, build, and deploy production-ready solutions directly in the field. This includes configuring and extending systems such as DEMS, Fusus, AI Era, and Records. Success in the role is determined by working solutions and operational outcomes rather than standard activity metrics or slideware. The day-to-day priorities vary depending on mission tempo, operational needs, and emerging opportunities, making it suitable for adaptable professionals who thrive in ambiguous and fast-paced environments.
Responsibilities
- Discover agency problems onsite and translate them into compliant, buildable solutions linked to mission outcomes
- Design and ship working tools utilizing Axon platforms, including AI agents, workflows, integrations, and data pipelines
- Configure, integrate, and extend DEMS, Fusus, AI Era, Records, and related systems directly within the agency environment
- Troubleshoot issues in the field and coordinate root-cause resolutions across Product, Engineering, Support, and Services
- Build and deploy AI-powered workflows such as agents, prompts, RAG, and evaluations to address specific agency problems
- Lead quarterly business reviews, mission reviews, and strategic planning sessions with agency leadership
- Share field intelligence, adoption barriers, and customer insights with Product and Engineering teams
- Maintain a regular onsite presence roughly three to four days per week
Requirements
- Experience in customer-facing technical roles, program management, operational transformation, or complex deployment environments, typically spanning eight or more years
- Proven background as a builder who has shipped working automations, agents, workflows, integrations, or AI-enabled tools in customer environments
- Ability to communicate effectively with both technical teams and senior stakeholders including command staff
- Capacity to operate with full ownership in ambiguous and fast-changing environments
- Ability to obtain and maintain CJIS compliance while adhering to security standards
Qualifications
- Former law enforcement or military experience
- Background in public safety, law enforcement, corrections, or other mission-critical operational environments
- Familiarity with Records, Evidence, digital workflows, AI-enabled platforms, or integrated public safety ecosystems
- Prior experience in forward-deployed engineering, solutions architecture, or operational transformation at scale
Core Skills
Benefits
- Competitive salary
- 401(k) plan with employer match
- Discretionary paid time off
- Paid parental leave for all employees
- Medical, dental, and vision insurance plans
- Fitness programs
- Emotional and mental wellness support
- Learning and development programs
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the remote work policy for this position?
The job posting lists the location as remote, but it also notes that the role requires a consistent onsite presence of approximately three to four days per week.
What is the employment type?
The position is a full-time role.
What salary does the position offer?
The specific salary amount is not stated in the job posting, though the company offers a competitive salary along with a 401(k) and employer match.
What level of experience is required?
The role typically requires eight or more years of experience in customer-facing technical roles, program management, operational transformation, or complex deployment environments.
Sample Interview Questions
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