Opportunity at
MotiveOrder Management Specialist, Operations
Motive has an opening for a full-time, on-site Order Management Specialist in Pakistan, positioned within the operations department. The specialist handles non-standard and intricate quotes, produces…
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About This Role
Motive has an opening for a full-time, on-site Order Management Specialist in Pakistan, positioned within the operations department. The specialist handles non-standard and intricate quotes, produces order documents, finalizes sales orders, and manages each deal from start to finish. The listing stresses that important transactions depend on tight coordination between departments and that accurate, prompt order handling is central to the work. This role works closely with the Fin Ops…
Job Description
Motive has an opening for a full-time, on-site Order Management Specialist in Pakistan, positioned within the operations department. The specialist handles non-standard and intricate quotes, produces order documents, finalizes sales orders, and manages each deal from start to finish. The listing stresses that important transactions depend on tight coordination between departments and that accurate, prompt order handling is central to the work.
This role works closely with the Fin Ops group, where teamwork and smooth collaboration matter. Day-to-day responsibilities include running the full Salesforce quote-to-cash process, fixing technical glitches in that workflow, and advising on sophisticated deal arrangements. Other tasks cover preparing and completing quotes, handling cancellations, managing renewals and buyout quotes, updating opportunity stages, switching packages, and overseeing vendor-financed agreements, account audits and account consolidations. The specialist also works with other teams to close outstanding cases, keeping quality high while juggling several priorities.
Applicants should bring at least two years of professional experience and clear written and spoken English for business use. Working knowledge of Microsoft Excel and Word is required, along with CRM experience, ideally in Salesforce. ERP familiarity is a bonus. The ideal person is cooperative, keen to learn, open to feedback and always looking for process improvements, with a sharp eye for detail. A business-management degree is preferred, particularly with a finance or accounting focus.
Responsibilities
- Manage the full Salesforce quote-to-cash process for assigned deals.
- Find and fix technical issues within the quote-to-cash flow.
- Advise on the structure of complicated deals.
- Create and complete quotes, and process opportunity stage amendments.
- Handle order cancellations, account renewals and contract buyout quotes.
- Manage package upgrades and downgrades, vendor finance deals and account audits.
- Process account mergers and work with other departments to resolve open cases.
- Keep order records accurate and processed on time.
Requirements
- At least two years of professional work experience.
- Clear written and spoken business English.
- Working knowledge of Microsoft Excel and Word.
- CRM experience, ideally Salesforce.
- Meticulous, well-organized data entry habits.
- Analytical and problem-solving ability with a focus on precision.
- Self-motivated and accountable for assigned projects and requests.
- Capable of prioritizing and handling many tasks at once during busy periods.
- Cooperative attitude, eagerness to learn and openness to feedback.
Qualifications
- A business-management degree, with a preference for finance or accounting.
- ERP systems experience is an advantage.
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is this job located and is it remote?
The posting lists Pakistan as the location and marks the role as on-site.
What type of employment is this?
The role is listed as full-time.
What experience is required?
The posting asks for at least two years of professional work experience, with proficiency in Microsoft Excel and Word.
Is CRM experience needed?
CRM experience is needed, ideally with Salesforce. ERP experience is listed as an advantage.
Does the posting state a salary or how to apply?
The posting does not specify a salary or an application process.
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