Remote opportunity at
TwilioPeople Generalist
Twilio is seeking a People Generalist to support a senior department of approximately 300 Product Management employees in a remote-first capacity. In this position, the professional…
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About This Role
Twilio is seeking a People Generalist to support a senior department of approximately 300 Product Management employees in a remote-first capacity. In this position, the professional will assist in delivering key human resources priorities by working alongside the Global People Generalists Manager, international and functional HR business partners, and Centers of Excellence. The company creates communications solutions for businesses and developers globally, operating under a remote-first model where employees may…
Job Description
Twilio is seeking a People Generalist to support a senior department of approximately 300 Product Management employees in a remote-first capacity. In this position, the professional will assist in delivering key human resources priorities by working alongside the Global People Generalists Manager, international and functional HR business partners, and Centers of Excellence. The company creates communications solutions for businesses and developers globally, operating under a remote-first model where employees may occasionally attend in-person team gatherings, customer meetings, or functional off-sites.
This role is ideal for a proactive human resources professional who excels in a fast-paced and sometimes ambiguous setting. The person stepping into this position will manage performance management cases end-to-end, evaluate people analytics to provide executive insights, and collaborate with teams across the organization including IT, compliance, recruiting, and compensation. Candidates must be comfortable leveraging artificial intelligence tools to enhance efficiency, maintaining strict confidentiality regarding sensitive data, and aligning programs between go-to-market and marketing HR functions. Occasional travel may be necessary for in-person collaboration.
Responsibilities
- Partner with HR business partner teams supporting go-to-market and marketing functions to execute ongoing processes and roll out programs
- Analyze organizational data such as attrition, headcounts, and performance to create custom reports and metrics for senior leadership
- Manage performance management cases from start to finish while coaching managers on best practices and company policies
- Execute and lead business-led initiatives including re-organizations, job role evaluations, and level assessments
- Collaborate across departments with stakeholders in recruiting, IT, compliance, employee relations, and compensation
- Administer annual cyclical events like calibration sessions and pulse surveys
- Safeguard the confidentiality of core projects and human resources data
Requirements
- Minimum of three years of experience working in a human resources role supporting a go-to-market organization
- Demonstrated ability to take initiative and operate as a self-starter in a fast-paced environment
- Strong capability to make procedural and administrative decisions while exercising sound judgment on sensitive issues
- Robust data analysis skills with the ability to share actionable recommendations based on internal data and external benchmarks
- Proficiency in utilizing artificial intelligence tools strategically to boost productivity
Qualifications
- Familiarity with human resources information systems such as ServiceNow and Workday
Core Skills
Benefits
- Competitive financial compensation with a target bonus percentage of 12.5 percent
- Generous time off alongside wellness and parental leave policies
- Healthcare coverage and retirement savings programs
- Additional perks that may include equity grants, commissions, and incentive programs depending on the role
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, this is a remote position based in Ontario, British Columbia, or Alberta, Canada. However, employees may occasionally need to travel in person for team gatherings, customer meetings, or functional off-sites.
What is the salary range for this job?
The estimated pay range for this role is between $90,800.00 and $113,500.00 CAN, with a target bonus percentage of 12.5%. Starting compensation is determined by geographic location, skills, and experience.
What are the core experience requirements?
Applicants must have at least three years of experience in an HR role partnering with a go-to-market organization, along with strong data analysis capabilities and experience using AI tools for efficiency.
Sample Interview Questions
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