Remote opportunity at
MonzoPeople Operations Associate, 12 month fixed-term contract
Monzo operates as a digital banking alternative offering personal accounts, business accounts, joint options, youth accounts, and credit services alongside investment and pension features. The organisation…
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About This Role
Monzo operates as a digital banking alternative offering personal accounts, business accounts, joint options, youth accounts, and credit services alongside investment and pension features. The organisation aims to resolve financial challenges and transform banking experiences for its community. To maintain internal infrastructure during a leave period, Monzo is hiring a People Operations Associate on a 12-month fixed-term contract to deliver caregiver cover. This position sits within the People Operations group,…
Job Description
Monzo operates as a digital banking alternative offering personal accounts, business accounts, joint options, youth accounts, and credit services alongside investment and pension features. The organisation aims to resolve financial challenges and transform banking experiences for its community. To maintain internal infrastructure during a leave period, Monzo is hiring a People Operations Associate on a 12-month fixed-term contract to deliver caregiver cover.
This position sits within the People Operations group, which designs internal workflows, oversees core data systems, ensures compliance, and manages the employee lifecycle from onboarding through to offboarding. The incoming professional will handle day-to-day administrative tasks, support an upcoming HRIS implementation, and assist internal staff across multiple European jurisdictions. The role suits an individual with strong attention to detail, prior systems migration experience, and a focus on process automation.
Responsibilities
- Manage core people processes and administer employee modifications within internal systems
- Handle benefit enrollment and opt-out procedures
- Issue contractual change documents and employment references, including regulatory references
- Support monthly payroll compilation and resolve pay inquiries
- Process caregiver and additional leave requests
- Answer general internal personnel questions and serve as a policy knowledge source
- Oversee mandatory training programs and provide logistics support for learning and development initiatives
- Respond to inquiries and manage procedures across multiple European Union countries
- Perform data, document, and process audits to maintain accuracy and compliance
- Design scalable operational workflows and assist with system migrations
Requirements
- Possess robust prioritisation skills to manage high-volume tasks under established service level agreements
- Demonstrate high attention to detail for system updates and document issuance
- Exhibit strong communication abilities while serving as the primary point of contact for internal staff
- Bring hands-on background with HRIS implementations, workflow design, and system migrations
- Maintain a strong comprehension of operational requirements and an automation-first mindset
Qualifications
- Prior experience supporting operational processes across Spain, Italy, France, or Poland
Core Skills
Benefits
- Salary ranging from GBP 34,000 to GBP 40,000 per year based on experience
- Performance-tied incentive awards
- Flexible working hours and options for part-time schedules
- Annual learning budget of GBP 1,000 for books, courses, and conferences
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this role remote?
Yes, the posting explicitly states that the position can be fully remote.
What is the employment type and duration?
This is a 12-month fixed-term contract intended to provide caregiver cover.
What salary does the position offer?
The compensation ranges from GBP 34,000 to GBP 40,000 annually, depending on experience, plus performance-tied incentive awards.
What does the application process involve?
The application journey includes a recruiter call followed by a full interview loop consisting of one role-specific interview and one behavioural interview.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.