Hybrid opportunity at
PointClickCarePrincipal Application Engineer (Salesforce)
PointClickCare, a privately held, founder-led healthcare technology company, is seeking a Principal Application Engineer specializing in Salesforce. The platform serves over 30,000 provider organizations within the…
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About This Role
PointClickCare, a privately held, founder-led healthcare technology company, is seeking a Principal Application Engineer specializing in Salesforce. The platform serves over 30,000 provider organizations within the long-term and post-acute care sectors. This hybrid role requires the candidate to live within a commutable distance to the specified office location and attend regular in-office events with their team. In this position, the engineer will author and defend production-grade code, guide technical excellence…
Job Description
PointClickCare, a privately held, founder-led healthcare technology company, is seeking a Principal Application Engineer specializing in Salesforce. The platform serves over 30,000 provider organizations within the long-term and post-acute care sectors. This hybrid role requires the candidate to live within a commutable distance to the specified office location and attend regular in-office events with their team.
In this position, the engineer will author and defend production-grade code, guide technical excellence across enterprise systems engineering teams, and serve as the subject matter expert for key platforms including Salesforce, NetSuite, and billing systems. The ideal candidate must be collaborative, creative, and accountable, capable of translating strategic business needs into scalable solutions while mentoring engineering staff and managing vendor relationships.
Daily responsibilities span designing tools, developing complex applications using languages such as Apex, JavaScript, and Python, building automated testing frameworks, and embedding artificial intelligence workflows. The incumbent will also spearhead architecture modernization initiatives, troubleshoot high-complexity incidents, and act as a managerial backup when necessary.
Responsibilities
- Act as the internal subject matter expert for Salesforce, NetSuite, and billing platforms for leadership, vendors, and colleagues
- Identify, prioritize, and execute complex application development tasks
- Translate strategic business objectives into scalable technical solutions and simplified architectures
- Develop applications and tools using Apex, JavaScript, SuiteScript, Python, and integrated applications like Kantata, Conga, Gainsight, and others
- Build test automation regression suites and coach team members on test automation setups
- Integrate AI workflows and agents to accelerate business value delivery
- Manage and hold third-party vendors accountable to engineering best practices and deliverables
- Analyze, debug, and perform validation testing on systems in a test-driven manner
- Mentor engineers, conduct peer reviews, lead technical sessions, and approve pull requests
- Lead enterprise-wide architecture modernization projects and champion DevOps standardization
- Serve as managerial backup to oversee team delivery when required
Requirements
- Reside within a commutable distance to the designated office for hybrid attendance requirements
- Capability to write and defend production-grade application code and configurations regularly
- Experience navigating ambiguity, uncertainty, and complex situations to deliver technical objectives
- Commitment to following information security policies and procedures if hired
Qualifications
- Experience working on SaaS products
- Deep familiarity with Salesforce Lightning Design System or other UI frameworks like React, Vue.js, or Angular
- Extensive background with cloud platforms such as AWS or Azure
- Experience with Service-Oriented Architecture and SaaS product creation
- Working knowledge of SAML, OAuth, and OpenID Connect authentication standards
- Proficiency in SQL
- Experience managing on-call duties for production-grade systems
- Understanding of team dynamics and methods to resolve team dysfunctions
Core Skills
Benefits
- Benefits starting on the first day of employment
- Retirement plan matching options
- Flexible paid time off
- Wellness support programs and resources
- Parental and caregiver leaves
- Fertility and adoption support
- Continuous development support program
- Employee assistance program
- Allyship and inclusion communities
- Employee recognition initiatives
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the remote work policy for this position?
This is a hybrid role, which requires the employee to live within a commutable distance to the specified office location and attend periodic in-office events with their team.
What core platforms will this engineer oversee?
The Principal Application Engineer acts as the subject matter expert for core applications including Salesforce, NetSuite, and billing platforms.
What programming languages and technologies are used in this role?
The role utilizes languages such as Apex, JavaScript, SuiteScript, and Python, alongside integrated tools like Kantata, Conga, Gainsight, Qualtrics, Gong, TaskRay, Adobe, and Quip.
Is salary information provided in the job posting?
No, the salary is not specified in the job posting.
Sample Interview Questions
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