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PointClickCarePrincipal Product Manager, Revenue Cycle Management
PointClickCare operates as a privately held healthcare technology company supporting providers in the long-term and post-acute care sectors through a cloud platform and integrated partner marketplace.…
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About This Role
PointClickCare operates as a privately held healthcare technology company supporting providers in the long-term and post-acute care sectors through a cloud platform and integrated partner marketplace. The organization seeks a Principal Product Manager to oversee its Revenue Cycle Management portfolio, focusing on rebuilding core financial capabilities including transaction processing, census tracking, and payer management. This position involves directing product strategy, mapping multi-year roadmaps, and connecting user requirements with business outcomes.…
Job Description
PointClickCare operates as a privately held healthcare technology company supporting providers in the long-term and post-acute care sectors through a cloud platform and integrated partner marketplace. The organization seeks a Principal Product Manager to oversee its Revenue Cycle Management portfolio, focusing on rebuilding core financial capabilities including transaction processing, census tracking, and payer management.
This position involves directing product strategy, mapping multi-year roadmaps, and connecting user requirements with business outcomes. The role requires partnering with engineering, design, and cross-functional teams to develop connected data foundations that enable workflow automation and financial intelligence. Candidates will utilize AI tools responsibly to support prototyping, research, and documentation.
The position requires traveling to and from offices in Mississauga and Salt Lake City for onboarding, team gatherings, and semi-annual or annual meetings. Total compensation includes an annual base salary ranging from $155,900 to $194,900, plus a bonus and benefits.
Responsibilities
- Manage the revenue cycle management problem space, product strategy, multi-year roadmap, and success metrics
- Construct investment cases, establish return expectations, set priority parameters, and adapt plans based on performance metrics
- Execute qualitative and quantitative discovery to represent user requirements across census, referral, and payer workflows
- Collaborate with engineering, user experience, and technical writing teams using agile methodologies to shape solutions
- Establish connected data foundations to drive financial intelligence and automated workflows
- Apply AI tools responsibly to expedite research, documentation, and prototyping
- Collaborate with marketing, sales, and customer success teams to support go-to-market strategies, launch readiness, and adoption tracking
Requirements
- Over ten years of product ownership or product management experience with a history of delivering software solutions
- Background in health technology involving revenue cycle or financial workflows
- Experience managing or substantially shaping foundational data domains or shared systems utilized across multiple products
- Demonstrated discovery capabilities spanning interviews, workflow analysis, usage metrics, and experimentation
- Experience maintaining a roadmap and defending prioritization and trade-off decisions
- Ability to collaborate with engineers on technical integration, data, and migration trade-offs
- Practical experience using AI tools to enhance work outcomes while maintaining compliance and data privacy standards
Qualifications
- Bachelor's degree or higher in computer science, business, a healthcare discipline, or equivalent work experience
- Familiarity with financial ledgers, billing data, census tracking, payer changes, referrals, or prior authorization data
- Experience working in platform product management or alongside platform teams
- Background in a health technology SaaS enterprise
Core Skills
Benefits
- Base salary between $155,900 and $194,900 per year plus bonus
- Benefits coverage starting on the first day of employment
- Retirement plan matching through RRSP and 401K programs
- Flexible paid time off
- Wellness and lifestyle spending accounts
- Caregiver and parental leaves
- Adoption and fertility support
- Continuous professional development resources and employee assistance program
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the salary range for this position?
The US base salary for this role ranges from $155,900 to $194,900 per year, plus a bonus and benefits.
Does this role require travel?
Yes, although the role is remote, there are in-office events and meetings in Mississauga or Salt Lake City that require travel for onboarding and team gatherings.
What background is required to apply?
Candidates need over 10 years of product management experience, health tech experience involving financial or revenue cycle workflows, and a bachelor's degree or equivalent experience in business, computer science, or a healthcare field.
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