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TideProduct Design Lead (Payment Services)
Tide is recruiting a Product Design Lead to direct design across Payment Services, which gives members the means to receive, send and keep funds at home…
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About This Role
Tide is recruiting a Product Design Lead to direct design across Payment Services, which gives members the means to receive, send and keep funds at home and overseas. The position is remote-first. Designers sit inside mission teams called speedboats, which bring several disciplines together to deliver ongoing value. The lead partners with product managers, technical owners and domain leaders to set strategy and goals, rank roadmap opportunities, decide success measures,…
Job Description
Tide is recruiting a Product Design Lead to direct design across Payment Services, which gives members the means to receive, send and keep funds at home and overseas. The position is remote-first. Designers sit inside mission teams called speedboats, which bring several disciplines together to deliver ongoing value.
The lead partners with product managers, technical owners and domain leaders to set strategy and goals, rank roadmap opportunities, decide success measures, and deliver value in small increments. The role reduces risk through research, keeps delivery aligned with the product vision alongside engineers, watches customer impact and changes course when required, and promotes design thinking across Tide. The lead mentors a dispersed group of product designers, supports their growth, and fosters continual improvement.
The posting seeks seven or more years in UX or product design, ideally including leading a small squad or delivering in a scale-up or SaaS company. Expertise in design thinking and methods, skill running design reviews in Figma, user testing know-how and comfort with ambiguity are required. Data-led practice with tools such as Looker, Heap, Google Analytics or Hotjar is expected. The role is full-time.
Responsibilities
- Spot and prioritise roadmap opportunities for the business area
- Reduce delivery risk by working with research, product and engineering
- Set outcome measures, success metrics and expected impact
- Make sure delivery matches the product vision alongside engineering
- Track customer impact and adjust direction as needed
- Advocate design thinking and a member-first approach among stakeholders
- Lead and coach a geographically spread team of product designers
- Set out career development paths for designers
Requirements
- Seven-plus years in UX or product design
- Deep knowledge of design methodology, especially design thinking
- Ability to simplify goals and deliver efficient, high-quality outcomes
- Skilled at leading design reviews and using Figma
- Experience with user testing and research approaches
- Comfortable in an agile, scaling environment
- Data-driven, using tools such as Looker, Heap, GA or Hotjar
Qualifications
- Experience leading a small product design squad
- Scale-up or SaaS background
Core Skills
Benefits
- Remote-first working
- 25 paid holiday days each year
- Three extra days a year for volunteering or study
- Private health cover
- Mental health support platform
- FitPass access
- Family leave in line with statutory rules
- Personal learning budget
- Share options
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is the role remote?
Yes, the posting describes the role as remote-first.
What experience is required?
At least seven years in UX or product design, including leading or mentoring designers where possible.
Is the role full-time?
Yes, the posting lists it as a full-time position.
Is a salary stated?
The posting does not specify a salary.
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