Opportunity at
ExperianProduct Manager II — Identity Operations Platform
Experian is seeking a Product Manager II for its Consumer Services Digital Identity team based in Hyderabad. This full-time, on-site role focuses on shaping the product…
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About This Role
Experian is seeking a Product Manager II for its Consumer Services Digital Identity team based in Hyderabad. This full-time, on-site role focuses on shaping the product strategy for an operations platform designed to support consumer finance identity systems. The position involves designing solutions that help teams monitor performance, investigate issues, and resolve operational problems with reduced manual effort. The person in this role will define roadmaps for real-time observability across…
Job Description
Experian is seeking a Product Manager II for its Consumer Services Digital Identity team based in Hyderabad. This full-time, on-site role focuses on shaping the product strategy for an operations platform designed to support consumer finance identity systems. The position involves designing solutions that help teams monitor performance, investigate issues, and resolve operational problems with reduced manual effort.
The person in this role will define roadmaps for real-time observability across consumer journeys, partner integrations, and system performance. Responsibilities include transforming high-friction manual workflows into automated processes, standardizing how third-party fraud partners are evaluated, and collaborating with engineering, data science, and analytics pods. The role requires handling complex, cross-team challenges and evaluating emerging tools, such as AI, through focused proofs of concept.
This opportunity is suited for professionals with experience in product management, software development, or related fields who can influence stakeholders without direct authority and drive metrics-based decisions. The position reports directly to a Director at Experian.
Responsibilities
- Define the vision and roadmap for an operations platform to provide real-time visibility into consumer journeys, systems, and partner integrations
- Reduce the time from issue detection to resolution across the identity ecosystem
- Transform manual workflows into automated processes to minimize manual effort
- Establish consistency in monitoring and evaluating third-party identity and fraud partners
- Collaborate with engineering, data science, analytics, and pod leaders to define problems and requirements
- Evaluate emerging tools and AI through proofs of concept and scale successful approaches
- Identify recurring patterns across pods to build reusable capabilities for all teams
Requirements
- At least 10 years of overall experience with a minimum of 3 years in product management or building software products
- Proven ability to translate complex, cross-team challenges into prioritized delivery plans
- Capability to influence multiple teams and stakeholders without direct authority
- Strong analytical skills and a metrics-driven decision-making approach
Qualifications
- Bachelor's degree in Engineering, Business/Marketing, or a technical field
- Experience with observability, monitoring, platform, or internal tooling products
- Familiarity with applying automation or AI tools to operational challenges
- Background in identity, authentication, fraud, or financial services
Core Skills
Benefits
- Maternity, paternity, and adoption leave for all parents
- Subsidised childcare for all employees
- Employee Assistance Program and Mental Health First Aiders
- Compassionate and domestic violence leave
- Flexible work arrangements with annual, sick, and family care leave
- Employee Resource Groups and paid volunteer leave
- Recognition through the One Experian program
- Career mentoring, Harvard ManageMentor, Experian University, and e-learning platforms
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the location and work arrangement for this role?
The position is based in Hyderabad and is on-site.
Who will the Product Manager II report to?
The role reports directly to a Director.
What experience is required to apply?
Candidates must have 10+ years of total experience, including at least 3 years in product management or building software products.
Is the salary specified in the job posting?
No, the salary is not stated in the job posting.
Sample Interview Questions
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