Remote opportunity at
OKXRelationship Manager
OKX is a prominent cryptocurrency exchange and the creator of the OKX Wallet, offering millions of users worldwide access to crypto trading and decentralized applications, while…
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About This Role
OKX is a prominent cryptocurrency exchange and the creator of the OKX Wallet, offering millions of users worldwide access to crypto trading and decentralized applications, while also serving institutional clients backed by proof of reserves. The company is currently seeking a Relationship Manager to join their team on a remote, full-time basis. This position is heavily focused on key performance indicators and involves sourcing, acquiring, and managing high-value clients such…
Job Description
OKX is a prominent cryptocurrency exchange and the creator of the OKX Wallet, offering millions of users worldwide access to crypto trading and decentralized applications, while also serving institutional clients backed by proof of reserves. The company is currently seeking a Relationship Manager to join their team on a remote, full-time basis.
This position is heavily focused on key performance indicators and involves sourcing, acquiring, and managing high-value clients such as professional traders and family offices. The ideal candidate will use a mix of industry events, referrals, offline meetings, and community outreach to build a structured pipeline of potential accounts.
In this capacity, you will serve as a knowledgeable advisor on various trading products, including spot markets, perpetuals, options, wealth management, and structured offerings. You will collaborate closely with internal product and operations teams to address client challenges and design customized solutions. This role suits professionals with strong self-motivation who excel in high-intensity environments, are comfortable utilizing data to measure performance, and are prepared for regular business travel and client visits.
Responsibilities
- Identify and secure prospective high-value clients through networking events, offline visits, community groups, and referrals
- Maintain a systematic lead pipeline and follow-up schedule to target high-potential accounts
- Conduct regular client reviews to assess capital scale, trading preferences, and evolving needs
- Meet monthly and quarterly performance targets tied directly to asset under management, trading volume, and revenue contribution
- Provide expert guidance and product comparisons across spot, options, perpetuals, wealth management, and structured products
- Gather feedback and pain points from users to collaborate with internal operations and product groups on tailored solutions
- Monitor competitive strategies and market trends to deliver actionable insights to clients and gather frontline intelligence
Requirements
- At least 2 years of professional experience within the Web3 sector involving major exchanges, wallets, custody solutions, or DeFi platforms
- Demonstrated ability to quickly qualify target clients using strong communication and negotiation skills
- Result-driven approach with a clear focus on key performance indicators and data-managed performance
- Willingness to manage a fast-paced work schedule involving frequent business travel and client visits
- High resilience, self-motivation, and the capacity to execute tasks within uncertain environments
- Professional proficiency in both Chinese and English across listening, speaking, reading, and writing
Qualifications
- Bachelor's degree or higher in Finance, Economics, Accounting, Mathematics, Statistics, Computer Science, or a related discipline
- Foundational understanding of financial markets, derivatives, and risk-return principles
- Prior background working in banking, securities, asset management, client service, or account operations
Core Skills
Benefits
- Competitive total compensation package
- Team building programs
- Company events
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the location or remote policy for the Relationship Manager role?
The posting specifies that the role is remote, though it also notes the position requires frequent business travel and client visits.
What are the primary responsibilities for this position?
The role involves acquiring and managing high-value clients, meeting specific performance indicators related to trading volume and asset scale, offering product consultations, and gathering market intelligence.
What kind of experience is required to apply?
Applicants must have at least two years of Web3 industry experience with platforms like exchanges, wallets, or DeFi, along with bilingual capabilities in Chinese and English and a readiness for frequent travel.
What is the employment type?
The position is full-time.
Is a salary range provided in the job posting?
The posting does not specify a salary range, though it mentions a competitive total compensation package.
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