Restaurant Launch Assistant - Dutch Speaking

This Restaurant Launch Assistant post belongs to the Restaurant Launch team in Deliveroo's European SMB hub. The job is to serve as the face of Deliveroo for newly signed restaurants in Belgium and the Netherlands and to ensure each one transitions smoothly onto the platform. The listing shows Manchester, full-time and on-site.

Launch and sales development work is being consolidated into this hub, with the aim of consistent, high-quality onboarding for European SMB partners. The assistant guides restaurants through setup until they are prepared for their first orders, answers questions patiently, resolves issues, and handles a heavy call volume while explaining technical and operational steps.

The role also works with Sales and Account Management colleagues to hand over each new partner seamlessly. Daily call schedules are built around stretching targets while making sure every restaurant receives attention.

Candidates should be native or fluent in Flemish or Dutch and fluent in English, both written and spoken. A confident phone presence, comfort placing regular outbound calls to owners and managers, proficiency with internal systems and CRM tools, and the capacity to meet tight deadlines with empathy are essential. Teamwork and positivity count. Prior customer-facing, sales or tech support experience and enthusiasm for food technology are advantages. The stated package is a base salary of £27,700 with a bonus of up to £6,000 a year paid quarterly. The posting gives a start date of 8 June 2026.