Remote opportunity at
ExperianSales Account Manager
Experian seeks a Sales Account Manager to join the team remotely. In this position, the professional will handle an assigned territory of approximately 800 AutoCheck accounts…
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About This Role
Experian seeks a Sales Account Manager to join the team remotely. In this position, the professional will handle an assigned territory of approximately 800 AutoCheck accounts representing over six million dollars in annual revenue. The primary focus involves driving retention, managing business relationships, and expanding product adoption among independent and franchised automotive dealerships across the United States. Responsibilities include conducting daily proactive outreach, onboarding new clients, managing contract renewals, negotiating…
Job Description
Experian seeks a Sales Account Manager to join the team remotely. In this position, the professional will handle an assigned territory of approximately 800 AutoCheck accounts representing over six million dollars in annual revenue. The primary focus involves driving retention, managing business relationships, and expanding product adoption among independent and franchised automotive dealerships across the United States. Responsibilities include conducting daily proactive outreach, onboarding new clients, managing contract renewals, negotiating agreements, and presenting additional offerings to help dealerships reach their objectives.
Experian operates as a global data and technology company supporting people and businesses across multiple sectors, including financial services, healthcare, automotive, and insurance. The organization relies on its corporate headquarters in Dublin, Ireland, and a workforce of 22,500 employees spanning 32 countries. The ideal candidate will report directly to the Inside Sales Director and collaborate closely with internal and external partners.
Responsibilities
- Engage clients daily via outbound dialing to secure satisfaction, value realization, and product utilization
- Handle dealer inquiries regarding billing, product use, contract terms, disputes, and cancellations
- Onboard newly sold dealers by overseeing implementation processes and delivering end-user product training
- Negotiate contract renewals and secure the retention of existing accounts
- Sell additional product offerings and follow established sales processes within the assigned territory
- Maintain the customer contact database and execute sales retention processes
- Collect and share voice of customer feedback with the product team for enhancements
- Collaborate with peers, internal teams, and external partners
- Attend industry trade shows and offsite client meetings
Requirements
- Hold a Bachelor's Degree or possess equivalent experience in software-as-a-service or automotive retail
- Bring at least two years of customer service, account management, or sales experience within automotive retail or SaaS
- Demonstrate advanced English communication skills
- Possess experience working in a high-touch outbound call center environment
- Show proficiency in establishing engagement and communication with prospects
- Demonstrate experience with C-suite level servicing and contract negotiation
- Display proficiency in standard CRM platforms such as Salesforce
- Have the capability to travel up to 10 percent of the time when needed
Core Skills
Benefits
- Medical, life, and dental insurance
- Asociacion Solidarista
- International Share Save Plan
- Flex Work and work from home arrangements
- Paid time off
- Annual Performance Bonus
- Education Reimbursement
- Family Bonding leave
- Bereavement Leave
- Referral Program
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, this is a fully remote job opportunity that includes remote work options and work from home flexibility.
Who will I report to in this role?
You will report to the Inside Sales Director.
What kind of background is required for this position?
Candidates must have a Bachelor's Degree or equivalent experience in SaaS or automotive retail, along with at least two years of sales, account management, or customer service experience in those industries.
What salary does this position offer?
The posting does not specify the salary for this role.
Sample Interview Questions
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