Opportunity at
SGSSales Support w/ experience in Lead Generation, Quote Creation, RFP, SAP
SGS seeks a Sales Support professional to assist Inside Sales Managers with client communication, documentation compilation, and market research. This position acts as a primary contact…
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About This Role
SGS seeks a Sales Support professional to assist Inside Sales Managers with client communication, documentation compilation, and market research. This position acts as a primary contact for customers, including ship owners, while building trust-based relationships. The role requires adhering to professional conduct standards, managing customer data within CRM systems, and updating affiliate data inside LIMS. Key duties involve creating accurate branded quotations, gathering materials for requests for proposals, and tracking…
Job Description
SGS seeks a Sales Support professional to assist Inside Sales Managers with client communication, documentation compilation, and market research. This position acts as a primary contact for customers, including ship owners, while building trust-based relationships. The role requires adhering to professional conduct standards, managing customer data within CRM systems, and updating affiliate data inside LIMS.
Key duties involve creating accurate branded quotations, gathering materials for requests for proposals, and tracking older deals. The ideal candidate conducts internet research on vertical markets like air and PFAS, generates leads by locating contact lists for specific markets such as water districts, and summarizes competitor intelligence from website reviews. Travel for this position is negligible.
Responsibilities
- Help Inside Sales Managers compile required documents such as certifications and resumes for requests for proposals
- Produce accurate client quotations meeting company branding standards
- Enter and update proposals, quotes, and other details within CRM platforms
- Send follow-up notices regarding older active deals
- Update client names and owners within CRM databases
- Act as a primary communication contact for ship owners and clients seeking company services
- Engage clients to foster relationships grounded in competence and trust
- Conduct internet research covering vertical markets including air and PFAS
- Perform lead generation by finding contact lists for sectors like water districts
- Review competitor websites and summarize intelligence
- Update affiliate data inside the Laboratory Information Management System
- Communicate with internal staff and Inside Sales Managers as needed
Requirements
- Comply with the employer code of integrity and professional conduct at all times
- Read and interpret procedure manuals, safety rules, and operating instructions
- Present information effectively to customers and colleagues in individual and small group settings
- Apply common sense understanding to follow written, oral, or diagram instructions
- Utilize intermediate personal computer skills including email, Microsoft Office, online data systems, and job task applications
- Perform repetitive hand, wrist, and finger movements
- Maintain close, distance, and color vision capabilities
Qualifications
- Bachelor degree in Environmental Science, Chemistry, or a related scientific field
- Alternatively, an Associate degree in Chemistry, Environmental Science, or a related science combined with four years of industry experience
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What does a Sales Support professional do at SGS?
This team member assists Inside Sales Managers by compiling proposal documentation, generating branded quotes, updating CRM and LIMS data, conducting market research, generating leads, and communicating directly with clients and ship owners.
What education or experience is required for this position?
Candidates must hold either a Bachelor degree in Chemistry, Environmental Science, or a related science, or an Associate degree in those same fields paired with four years of industry experience.
Is travel required for this role?
The posting specifies that travel for this position is negligible.
What are the salary and benefits offered?
The job posting does not specify salary or benefits details.
Sample Interview Questions
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