Hybrid opportunity at
SEEKSalesforce Marketing Operations Lead
This is a hybrid, full-time post focused on omni-channel marketing automation through Salesforce Marketing Cloud. The lead advises as a technical consultant during campaign planning so…
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About This Role
This is a hybrid, full-time post focused on omni-channel marketing automation through Salesforce Marketing Cloud. The lead advises as a technical consultant during campaign planning so that solutions fit their purpose and can scale, then builds, tests, launches and improves multi-step campaigns and customer journeys. The post is also accountable for go-live procedures and ongoing upkeep after launch, so that campaigns keep delivering. Systems integration forms a large share of…
Job Description
This is a hybrid, full-time post focused on omni-channel marketing automation through Salesforce Marketing Cloud. The lead advises as a technical consultant during campaign planning so that solutions fit their purpose and can scale, then builds, tests, launches and improves multi-step campaigns and customer journeys. The post is also accountable for go-live procedures and ongoing upkeep after launch, so that campaigns keep delivering.
Systems integration forms a large share of the work. The lead partners with technology teams to link Marketing Cloud with Salesforce CRM and with the activation channels that follow, including tools from the AppExchange ecosystem. The post should act as a model for colleagues, pushing new approaches and monitoring emerging channels and technologies.
Applicants need a degree at bachelor level from an accredited institution and five or more years of practical work across the platform's components, such as Automation Studio, Journey Builder, Data Extensions and CloudPages. Expertise in AMPscript and SSJS, competence in HTML and CSS for emails, analytical ability and project control are needed. Prior work with AppExchange vendors on API-driven, two-way data flows is strongly preferred.
Responsibilities
- Advise stakeholders on business needs and campaign design
- Build, validate, release and refine multi-step campaigns and journeys
- Run go-live and post-launch support for campaigns
- Connect Marketing Cloud to Salesforce CRM and downstream channels
- Lead innovation and keep the team informed on emerging channels and technology
Requirements
- Five-plus years of hands-on work across Marketing Cloud components
- Strong AMPscript and SSJS
- Systems integration and API experience
- Solid HTML and CSS for email build and debugging
- Analytical ability to translate data into customer insight
- Project management capability
Qualifications
- Degree at bachelor level from an accredited university
- Familiarity with Jira, Monday.com or Confluence
- Track record working with AppExchange vendors on API-driven data flows
Core Skills
Benefits
- Annual performance bonus plan
- Hybrid arrangement blending office time with remote days
- Paid and unpaid leave, including personal flexi days
- Up to four weeks a year working from anywhere
- Confidential support service offering six counselling sessions with a clinician of the employee's choice
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is the role hybrid?
Yes. The listing is hybrid, with office days alternating with remote days depending on the role.
Which platform skills are required?
Hands-on work with Marketing Cloud components, plus strong AMPscript and SSJS skills, is required.
How much experience is needed?
At least five years of hands-on experience with the platform is listed, along with a degree at bachelor level from an accredited university.
Is a salary stated?
The posting does not state a salary. It lists an Annual Performance Bonus Plan among the benefits.
How do I apply?
The posting does not describe an application process.
Sample Interview Questions
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