Opportunity at
FreshworksSenior Account Executive - Inside Sales (CX NA Inbound)
Freshworks seeks a Senior Account Executive for Inside Sales to focus on the CX NA Inbound team. This position involves managing incoming marketing-qualified leads and turning…
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About This Role
Freshworks seeks a Senior Account Executive for Inside Sales to focus on the CX NA Inbound team. This position involves managing incoming marketing-qualified leads and turning prospect interest into sales revenue within a high-velocity software-as-a-service setting. The ideal professional possesses a strong background in inbound B2B sales and can effectively communicate product value to regional prospects. The person in this role will handle the entire sales lifecycle, from initial inquiry…
Job Description
Freshworks seeks a Senior Account Executive for Inside Sales to focus on the CX NA Inbound team. This position involves managing incoming marketing-qualified leads and turning prospect interest into sales revenue within a high-velocity software-as-a-service setting. The ideal professional possesses a strong background in inbound B2B sales and can effectively communicate product value to regional prospects.
The person in this role will handle the entire sales lifecycle, from initial inquiry through product demonstration, negotiation, and closing. Responsibilities include qualifying a high volume of leads, maintaining pipeline coverage, and building lasting client relationships.
Freshworks is an equal opportunity employer that welcomes individuals of all backgrounds, genders, sexual orientations, religions, and ethnicities, fostering an inclusive environment for professional growth.
Responsibilities
- Engage quickly with a high volume of marketing-qualified inbound leads
- Conduct discovery calls to qualify prospects and understand their business objectives
- Manage the complete sales lifecycle from initial inquiry to deal closure
- Deliver tailored virtual product demonstrations highlighting platform value and return on investment
- Forecast sales accurately and maintain pipeline coverage to meet quarterly and annual quotas
- Identify cross-sell and upsell opportunities within acquired accounts
- Build long-term relationships with key stakeholders and decision-makers
Requirements
- Three to six years of proven inbound sales success in a B2B SaaS environment
- Significant experience selling to North American clients
- Proficiency in managing a sales pipeline, forecasting revenue, and using CRM tools like Salesforce or HubSpot
- Strong verbal and written English communication skills with knowledge of North American business etiquette
- Familiarity with sales engagement tools such as SalesLoft and Outreach.io
Qualifications
- Experience selling in specific industries such as FinTech, HR Tech, or Healthcare
- Familiarity with sales methodologies including MEDDIC, Challenger Sale, SPIN Selling, or Sandler
- Strong analytical skills to identify trends and opportunities from sales data
Core Skills
Frequently Asked Questions
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What is the employment type for this role?
The posting specifies that this is a full-time position.
Is this position remote?
The job posting does not specify whether the role is remote, hybrid, or on-site.
What experience is required for this job?
Candidates must have three to six years of proven inbound sales success in a B2B SaaS environment, with significant experience selling to North American clients.
What is the salary for this position?
The job posting does not specify the salary for this role.
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